The New York Post has a light article on word of mouth advertising in online communities. It focuses very much on the idea that major brands are ‘playing’ with communities to see if its worth implementing a campaign that may end up with more negative comments than positive ones.

The article makes no mention of hyper users, the older term “word of mouth” is used instead of the hipper “viral marketing” (see, I’m in the know!) and nothing is said of the fact that people already swarm and discuss movies. I will personally swear that all 5 million members of World of Warcraft community were online the night of the last Harry Potter launch. and they yelled out (in the ingame chat) the ending.

“The first thing I say to companies is, are you sure you’re ready for this,” Donnelly said. “Most companies, to be perfectly honest, are not prepared for the good and the bad. It’s a big commitment.”

Well gosh, people are going to get online to discuss movies and stuff anyway, unless big companies find a way to ban discussions on their products *rolls eyes* don’t laugh – they might try it.

“Given a choice of what your friends think versus a company or a professional reviewer, what movie would you pick?” Friedman said.

I don’t know what he thought the answer would be – mine is… a friend. Unless my friend was notorious for choosing sucky movies, chances are s/he and I have similar tastes. Well, which would you choose – friend or reviewer?

Technorati Tags , , , ,

 

One area I believe that online communities can really, really make a difference is with parents who are struggling with sick kids. Being up in the middle of the night, worrying and then being able to get online and chat/post about your concerns with other parents who are also up in the night worrying helps assuage those concerns. All those unanswered fears and questions and doubts that are disappear during daylight are impossible to ignore at 3am! An example of a health community for children that has moved from portal and information dissemination to community and conversation is Children with Continue Reading…

 

Earlier this month, I talked about a blog that lets people diss their unfavourite retailer for bad customer service or shoddy products with the Consumerist. In October we talked about Kaboodle and collaborative shopping. Now here’s another helpful shopping community… The European ‘comparison portal’ Ciao-shopping have 12 million monthly viewers across their multiple communities and 2 million of those readers purchase. I looked at the English portal ciao.co.uk which doesn’t seem to be as indepth as the German one. There are also Spanish and Italian and French and a new Nederlands portal. Still, with 234 comments on Sony Digital Cameras, Continue Reading…

 

… or not. Swapthing might just be your thing! Whatever you celebrate throughout the winter holiday season (that’s our stab at fitting into these politically correct times), there is plenty of gift exchanges going on. When it comes to gift giving our loved ones have good intentions, but sometimes they just don’t get it right (a good poker face comes in handy at times like these). What might not be your cup-of-tea could be a treasure to someone else. Like Ebay, Swapthing has a forum. That means talking, gossiping, communicating and return visits. The forum is called “Gifts that make Continue Reading…

 

Fundraisers.com was set up by Annie Van Bebber to develop a “Community of Giving”. Fundraisers.com is first and foremost a community. Best of all, by aiding and advising the people who work so hard to make the world a better place, the Fundraisers Community of Giving will further our common goal of raising awareness of worthwhile causes on the local, national and worldwide level. By pooling resources and creating alliances, we can share in the pride of accomplishment felt by scores of unsung heroes who make good things happen in the lives of others.I’m not sure about building a community Continue Reading…

 

City of IF have released a new StoryGame, Machines Daughter. An offspring of machines is drawn to the Animal World. “You were born on a night when the sky was as gray and flat as a slate equations pad…”The City of IF is a site dedicated to online storygaming, where players and authors together create and play storygames. Storygames are unlike traditional stories or other free online RPGs because they can go in any direction chosen by the players; they’re also unlike traditional online roleplaying (RPG) games because each story has an author who creates a coherent story arc out Continue Reading…

 

I’ve had a quick look around for the best of the best of consumer ads. Here’s my pick:The Tiger Woods/Nike ad by Joseph Jaffe.I created it on my laptop and apologies for not being able to insert the swoosh at the end, although I think it works just as well just the same.Nike eventually used the shot themselves with crappy tag lines like “We gave you a wedge with more feel. You showed us what it could do.” And they paid to show it primarily on the golf channel. Like most people, I prefer Jaffe’s simple ad that he knocked Continue Reading…

 

On November 5th, I wrote in Sydney Morning Herald’s Razor blog:Wiki collaborative efforts work beautifully. Telstra may indeed have plenty of smarties but even smart people get in a rut, going round and round and round. They may find that more viewpoints and input equals greater creativity of solutions. And if the “smarties” really had everything under control, they wouldn’t be facing the situation they have today, no? A wiki intiative wouldn’t hurt and might actually help, at least people would feel they had a say. If Sol can raise customer satisfaction with something as simple as forums or a Continue Reading…

 

MediaPost article:Yahoo! Buys Bookmarking Communityby Gavin O’Malley, Monday, Dec 12, 2005 6:00 AM ESTINVESTING FURTHER IN THE COLLECTIVE intelligence of online communities, Yahoo! on Friday said it acquired the bookmark-sharing site Del.icio.us. Financial terms of the deal were not disclosed. The move comes less than a year after Yahoo! acquired Flickr, an online photo-sharing site that, like Del.icio.us, derives its value from user interaction. Ratings and trusted sites are currency in online communities, and whoever nails it down, will win the battle. Wiki lists are a substantial part of the war. One mark to Yahoo!. Technorati Tags Online Communities, Delicious, Continue Reading…

 

There is an increase in film distributors using online communities to promote movies. Whether its for a future Knightrider movie, a possible Alias movie and so on, the fan art drives and promotes interest across the ‘net. Just remember, collaboration is about conversation not content. Oh and I see a Fan Art TV show coming up.

 

Matrix Chambers with digitalTMW went live today with MatrixLaw:The system (Persephone) can publish news, press releases and partners’ or members’ CVs to the general public, while allowing for more restricted dissemination of sensitive information, such as for minutes of senior management committee meetings, or a community set up for a particular legal case.The system can publish news, press releases and partners’ or members’ CVs to the general public, while allowing for more restricted dissemination of sensitive information, such as for minutes of senior management committee meetings, or a community set up for a particular legal case.The chambers will also be Continue Reading…

 

Ok, its not really an online community thingie. But Oxfam Unwrapped is a cool way of using the internet to facilitate donations between an affluent offline community (us) and a not-so-well-off offline community (Cambodia, Sri Lanka, Mozambique).Gifts to make everyone raptAre you sick of giving socks, bath salts, or token gifts? Is this festive season going to give you gifting grief? Yes, trying to choose gifts for some people can be quite an ordeal – and that’s why we’ve developed Oxfam Unwrapped. It’s a unique collection of gift ideas that help you give something special to your friends or family Continue Reading…

 

What’s your worst marketing nightmare? Hmmm, your consumers don’t just get bad service and tell a friend or two, but they start a web site to diss you, and potentially pull in a squillion readers? And then they get together with other unhappy clients and moan about you some more? The Consumerist is just such a blog. From the welcome page: Welcome, internet, to The Consumerist, the latest title from Gawker Media. The Consumerist loves to shop, and is reconciled to utilities, but hates paying for shoddy products, inhumane customer support, and half-assed service. Each week The Consumerist will guide Continue Reading…

 

Here’s an example of asking your online communities hyper-users to create Peer2Peer advertising for you. By bypassing the advertising agencies and having your community create ads, you not only have your target demographic deciding what they want to see and here, but they will distribute it for you too. Those of you in media and advertising might want to keep an eye on this campaign. Not only are L’Oreal not paying for the development of the ad, but they aren’t paying the user who wins either. The prize is the fact it will be aired on TV. And that teen Continue Reading…

 

On Monday December 5th, Ross Levinsohn, President of Fox Interactive Media, shed light on the strategy behind his company’s high profile acquisition of sites like IGN and Myspace.com in “Storming the Walls: Media Breakout!” You can read up more fully here. The key points, as far as I understand, were that young people don’t read newspapers or watch much telly. That Fox’s antiquated infrastructure for circulation, advertising etc needs to be revamped to allow seemless purchasing across multiple sites. That there’s a whole mess around distribution rights and whether content broadcast on tv can be broadcast on the Internet. And Continue Reading…

© 2011 Laurel Papworth Suffusion theme by Sayontan Sinha