Online communities and social network management job in Sydney or Melbourne. For you? Wanna see what a PDF looks like blogged? Look no further. No logo, cos it’s embedded. I hate not being able to put up a logo or an image. And carriage returns are all roundabout. I had trouble changing to Heading 2…
I registered OptusPoo.com.au about a year ago ,to create an online community of people annoyed with Optus. The same time that a number of others got fed up with Optus and created BadOptus etc, to be followed by other bad Optus sites. I’d had shocking service from Optus (the guy told me “yeah I know how…
I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question they want answered,…
Twitter just announced @anywhere platform – notice who is missing? Google! Dunno why, Bing is there, but there must be a war forming between Twits vs Googlers. Anyway here’s my thoughts, right after the Twitter blog/press release: Monday, March 15, 2010 When we designed Twitter, we took a different approach—we didn’t require a relationship model…
Scott Pape @ScottPape of Barefoot.com.au accidentally blocked a bunch of followers and was trying to work out who he had blocked. “It appears that one of my guys has accidently blocked most of my followers by using a 3rd party app. I’m a technophobe – can anyone help?” Now I’ve blocked thousands of spammers and…
The Oscars are currently on TV. I’m not watching it – sorry Channel Nine – but I am flicking between the streaming webpage, tweets and other bits an bobs of sites. When I speak and write on the COI of Social Media – the Cost of Inaction – one cost is cultural relevancy. If you…
An Australia mother confronts a teacher who belittles her pre-school son – with the help of her blog community. PottyMouthMama had a challenging experience with her young son’s pre-school teacher the other day. I would’ve growled at the teacher, gnashing teeth until she backed into a corner crying, but that is a learned skill, I…
What happens when online communities create “hate sites” particularly on testimonial sites of those who have passed on? Does saying “I wanna kill him” mean anything online? What happens when we are shocked by someone else displaying other value systems than we have ourselves? Should Facebook become a global policeman or are they just Australia…
Where ever people congregate together, yes even in social networks and online communities, there will be scammers and unethical marketers. Here’s one – join the Facebook Fanpage and be given an iPad to test. I guess there are a number of differences today. One is that when we are fools, taken in by the scam,…
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