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8 ways to deal with negative comments in online communities

How do you respond to a negative comment in an online community,  on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Fight with them? Ignore them? Promise to do better? Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative…

When a Con Artist Comes Calling: Online Community

Recently, in an online community I am involved in, the members decided to get together in real life (IRL). Nothing unusual in that, around 20.1% of social network members that meet online will meet offline each year. Think tweetups (twitter meetups) and you’ve got the idea. So the group booked a venue interstate, a dinner,…

Online Community Activism with GetUp and Prosper

Don’t Buy Now! Prosper.org.au has initiated a social media campaign to encourage house buyers to abstain from bidding at auctions due to bloated house prices in Australia The Total Abstainer’s Pledge It is economically irresponsible to expect young adults to commit to thirty years of heavy debt merely to get on to the first rung…

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