Presentation at PANPA (part) and WebDirections 2008 (full). This article is about the various social media monetization strategies and the powerpoint presentation (embedded) shows some case studies and examples, including social network size, the revenue streams, valuations and profits. Click for full size of Revenues for Social Networks diagram. REVENUE SOURCE: The X Axis (the…
Customer Service – not Marketing, not P.R., not anyone else – should be handling the online community relationship with your customers. Or, if you have a technical product/service, it’s technical support, or helpdesk. Surely that’s obvious? Yes? No?I laid out different community manager roles in this post, and have talked about customer service running social…
Social Network Telecommunications view presentation (tags: open-mesh fon telecommunications to) Whew, I just got home from presenting on Social Network Telecommunications – the Consumer as ISP at Broadband Australia 2008 conference. Anyway, I thought I’d take you through the slides (above), which develop further my other open mesh blog posts. The First Bit (up to…
… or, are blogs dying/dead?Click for readable diagram: Any content site that is pre-prepared content, single channel, little crossover, lecture style etc. The problem with blogs is they aren’t collaborative. Yes of course it’s possible to have a conversation. People can leave comments on your blog – the Dine In version. Or they can comment…
There are now three peer to peer or social lending banks in Australia, as far as I can determine. Well Fosik hasn’t launched yet… but it’s the latest one I have found:Here is a chart:Sorry it’s unreadable, it’s the same on their site… 🙁 So instead of asking your bank manager for a loan, ask…
Near and dear to my heart… | View | Upload your own The banks should be trembling. Nice preso, Sparkbuoy in New Zealand! My previous posts: Citizen Bankers and Peace Prizes (2006), Social Lending Peer to Peer Banking in Australia (2007) Australia, Social lending in social networks (2007), Social network economy or the new digital…
Not my usual well thought out – *frowns at you* – post , just some jottings on the consumer economy. BANKING 2.0 – social network personal banking and peer to peer loans will take off in a big way. Perhaps not the way Virgin Money/CircleLending, or Zopa or Prosper see it, but it will happen….
I wrote a few paragraphs recently for The Venture Group newsletter – the pdfs from that issue are gone, but what I wrote seems to be popular. Note the top right: in the next years the market for web 2.0 companies will get standardized. It seems to me that investment companies really do want to…
Well, this sucks. From AsiaMedia. AUSTRALIA: Web 2.0? Don’t bank on it just yet Australian banks won’t provide latest online financial services, such as wikis or peer-to-peer lending, due to lack of infrastructure and low retention rates of skilled IT staff AUSTRALIAN bank infrastructure is “not robust enough” to deliver secure web 2.0 banking and…