Australia Social Network: Customer Service and The Future

Miss me? I’m still in Singapore, teaching Social Media campaigns and how to build branded microcommunities for the Singapore Government. I’ll be back next week. In the meantime, here’s an interview I did with Choice Magazine on the future of social networking: In the future, we will turn to the internet to get a job,…

Oral Tradition, Pastiche, The Mashup and Copyright

Human beings take information and media, consume it, mash it up and spew it back out again, it’s what we do. We have a fine tradition of nicking each others content from the earliest times of tribal campfires, embroidering hunter and warriors stories and oral traditions, through to Plato deliberately putting his own words in…

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