HOW OFTEN SHOULD I POST ON FACEBOOK? I wish I had a licorice allsort for every time this is asked in a social media workshop or a conference. Facebook has an algorithm (FBO) and one of the FBO datasets or criteria is called Last Actor 50 – did this person interact with you and you […]
Social Media has trained artificial intelligence and now Big Data is taking over. Scary, illuminating, real. Welcome to the Matrix/Minority Report. No wonder Woolworths don’t bother with a Twitter account. That’s for low level customer service stuff. They are focussing on the DATA behind social media. Viva La Big Data. I’ve been giving some keynote […]
On December 1st, 2015, the updated Commercial Television Industry Code of Practice (2015) came into play. And oh boy did it come into play. From two little lines, two little changes… 3.4.2 Nothing in this Section 3 requires a Licensee to allocate equal time to different points of view, or to include every aspect of a person’s viewpoint, nor does […]
Whether you are a VA looking after the Facebook and Twitter of a small business or the social media marketing manager who needs to Monitor Instagram and Risk Management, using social media tools to schedule, automate, autofollow, autotweet, & monitor are critical to saving time and resources. In this blab session we looked at low cost or free tools for VAs, online businesses and medium size businesses using social media.
Audit/Benchmark your LinkedIn Profile. This is a video on how to do a preliminary LinkedIn AUDIT for your personal LinkedIn Profile AUDIT (fill in). The audit is a suggested activity BEFORE attending one of my social media classes (classes at bottom):
How to create a social media press room and write a social media press release for customers, vendors, clients, stakeholders to pick up and deliver the news into their Facebook and Twitter and Google Plus networks.
In my 8 ways to deal with negative criticism in social media course, I outline the 8 ways to deal with trolls on Facebook and bad reviews in social media. You can ignore, educate, lawyer up, fight back, confess, own etc. (see social media chart at bottom of post). Each social media response comes with a positive and a negative possible response (and you’ll often get both). The confession step is fine – apologise away – but make sure you are not digging a bigger hole.
Looking for an advanced social media course in Sydney? Covering Facebook, Twitter, blogs, social media strategy writing for clients, step by step campaigns, measurement and analytics, and dealing with trolls and negative criticism on Facebook and other social media sites? Look no further! 🙂