If you are in Sydney, Melbourne or Brisbane I am teaching some one day hands on courses on social media campaigns, Facebook and Twitter, also 1/2 day courses on LinkedIn or Google Plus. Handson means the practical exercises are computer based (we have a lab).  Please forward this (Share on Facebook, Tweet it, email, whatevs ) to anyone you think might be interested?  If you want to do a course with me later on, want early bird pricing, or just general tips on social media, you can also signup for my enewsletter (stuff that doesn’t make it on to the blog).

Social Media Campaign (one day course)

We cover the basis of a 5-step social media campaign and then use the computers to gain hands on practical use of social media tactics and tools including Facebook, Twitter, a monitoring station and a social media website. which the student can continue to use after the course. This is very intensive course.

Google Plus For Business (Morning Course)

We cover the basics of the service and then use the computers to gain hands on practical use of Google Plus for both Personal but mainly Business use, which the student can continue to use after the course. This is a very intensive course on the world’s fastest growing social network from Google. Computer access is restricted to 12 people so places are limited in this course.  Google Plus reached 49 million members (Dec 2011) in only a few months! And more interestingly, Google Plus is set to reach 400 million members during 2012. Facebook has around 800 million members – why not spend an afternoon learning about Google Plus

LinkedIn for Business (Afternoon Course)

We cover the basics of the service and then use the computers to gain hands on practical use of LinkedIn for both Professional but mainly Company use, which the student can continue to use after the course. This is a very intensive course on the world’s largest professional social network, LinkedIn. Computer access is restricted to 12 people so places are limited in this course. LinkedIn is the truly business social network and suitable for business to business (accountants, lawyers, consultants) as well as recruiters and career people. LinkedIn has 100 million members worldwide and over a million Australians active on it monthly – wy not spend an morning learning about LinkedIN?

I only teach these hands-one courses a two -three times a year but I think the next one’s will be June-July-ish? Will let you know.

By the way, you can have social media classes (computer or strategy) inhouse too. Let my PA Cheryll know you are interested and she’ll email you the details:  PA (at) laurelpworth.com is Cheryll’s email address.  My one day Uni of Sydney non computer classes are at the Centre for Continuing Education. You can keep uptodate with courses by signing up for my enewsletter.

 

Is it ok to post “First Day Back to School photos” on Facebook? Who will see them? Is it safe – or just “normal”?  This morning School Kids across Australia are whining and whinging and generally getting antsy. Lunches made, new books packed in new school bags, iPads for those Santa thought were “nice”, crappy laptops for those he didn’t, First Day Back At School photos to be taken and posted on Facebook… Hold on a minute. Do you really want your little darling’s face & body, with the school they go to, and a handy take-out guide of what Continue Reading…

 

One of the great mysteries of life is why Anon was such a genius in print and such an idiot online. And like all great mysteries, it’s worth whiling away an afternoon investigating the phenomenon. Lets explore Pseudonymity vs Anonymity and the repercussions with Accountability. And let’s not forget to look at the fact Facebook and Google make money from your online Identity. Yesterday, Salman Rushdie, real name “Ahmed Rushdie” ran afoul of Facebook. The man who has battled jihads and militant movements out to assassinate him, had his identity hijacked from him, in one fell swoop by Facebook. Apparently Continue Reading…

 

I was invited to speak on social media in the Enterprise by Cadre eLearning to a group of corporate training people. Here are the slides for them. Training departments and social media View more presentations from Laurel Papworth. The diagrams I used are on Flickr. The key points I covered: we can use social media internally to distribute (broadcast) our own training material, or we can use community tools to create the material right through to peer to peer training Pedagogical studies show we learn more effectively from our peers than from exams, teachers or books. how we “discover” educational Continue Reading…

 

I loved interviewing Leah Howard who plays Mrs Corry in Mary Poppins and is Disney’s online community manager slash social media manager for the show. We grabbed a drink, Vashti held the camera and we chatted on about Facebook, Twitter, audiences, story lines and the future of social entertainment. Leah Howard as the social media manager exhibits for me all the clear signs for an engaging online community manager – passion, a love for the community/audience, authenticity and commitment to honest relationship, knowledgeable, interest in extending the story lines (e.g. backstage) not just selling more tickets, longevity. Leah Howard the Continue Reading…

 

On 13th of September, 2011 I am  teaching a social media workshop in Singapore, AND presenting at a conference. If you want to know how to put out a social media press release, how to set up an online community monitoring station and how to measure social media, this workshop is for you! Details below and also the brochure and a discount coupon for 15% off! That’s not bad for a (full price) $399 workshop or even the full conference plus workshops. You can also download the Social Media PR Singapore brochure from Scribd. Workshop B: Social Media Monitoring Tools Continue Reading…

 

NSW Police have been made aware of a Facebook page that has allegedly made disturbing death threats against baby-faced singer Jack Vidgen. Telephones don’t stalk children, Social Media doesn’t intimidate them either. People do. Investigate People. Don’t blame the online community tools. Thank the tools – they shine a spotlight on all that is horrid in our society. We cannot heal until we know what is wrong with us and acknowledge and address it. And newspapers are not here to heal us, believe me! I must see a dozen articles a day trashing social media in traditional media. I usually Continue Reading…

 

Let’s say you want to see just the status updates of a group or list of friends on Facebook. Perhaps you want to ignore work folk and just see your family’s statuses.  How do you do that? It’s a feature that Facebook had and then I thought they had lost. But apparently not – I found it again! In 2009, I gave some detailed instructions on how to set up a list and then view the newsfeed of that list. As usual, the minute I do that, Facebook changes it’s website. Ah well, I found it again. When you confirm Continue Reading…

 

Iceland have turned to social media to ask the population to crowdsource writing Iceland’s new constitution. The main online community Facebook – and other social networks such as Twitter, YouTube, Flickr and Livestreaming – have been appropriated for the Icelandic Government’s communications channels to it’s own people. Compare to Australia’s Future of Melbourne wiki or New Zealand crowdsourcing their Police Act. Metagovernment is alive and well. HOWEVER and it’s a big however, according to my 7 Steps of Social Media Engagement, these look very campaign based. Meaning, short viral spiked events, then over. No long term engagement, or continued input Continue Reading…

 

STATISTICS WITHIN What are the social media statistics of engaging on Facebook? Will you see an increase in: brand recall, engagement, time on your website, referrals, sales revenue, and so on if you add Facebook social plugins? This post is about social media statistics and Facebook. One of the most common questions I am asked is about Return on Investment for time spent on social media sites. The answers can be sliced and diced many ways (I have to figure out that company representative’s priorities before I answer) but most organisations are at least looking for some hard statistics. From Continue Reading…

 

What happens when you point your iPhone, mobile phone or any new camera at a group of people and get their Facebook and Twitter IDs, their last status updates and other goodies – all from the fact the camera does facial recognition? Viewdle – Photo and Video Face Tagging from Viewdle on Vimeo. If you can’t play the video due to access or being at work, here’s some images for you to ponder Facial recognition and pulling in status updates is live to the mobile phone camera, NOT on the computer! This is what I was talking about in this Continue Reading…

 

Yay! Another set of social media classes for Sydney, Melbourne and Brisbane at the end of June. Hands-on Computer based social media classes are being run again June 2011 in Sydney, Brisbane and Melbourne. These are small classes, in front of the computer for those who want to set up their own social media sites and tools. PREREQUISITES Please bring your email logon and password details for social media sites that require email verification. This course is not for absolute beginners – some familiarity with social media recommended. The Dates: Brisbane, Tuesday 21 June BOOK HERE Sydney, Thursday 23rd June Continue Reading…

 

What is the value of a Facebook Like? What is the $$ figure for a Facebook Fan? What is a Twitter Follower worth? What is the value of a Tweet or reTweet? Last week I bought a coupon for Zumba classes from one of the daily deal sites. I received a 50% discount but there was a catch. 1000 coupons had to be sold before the deal became active. Luckily, next to every deal on offer is a button that connects to Facebook. Click the Facebook “Like” button and all your Facebook friends and family and colleagues will see the Continue Reading…

 

How do you respond to a negative comment in an online community,  on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Fight with them? Ignore them? Promise to do better? Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative criticism in social networks, but assessing the situation and the potential positive vs negative outcomes of responses is a skill that comes from experience. PS:  Your marketing intern may not have that skill!

 

Want to monitor a Brand Page like CocaCola or  Facebook’s Marketing Page on iGoogle or another RSS reader?  It can be done but it’s not easy.

© 2011 Laurel Papworth Suffusion theme by Sayontan Sinha