Salesforce Twitter: Don't interrupt customer conversations

Social networks meets market intelligence meets customer relationship management systems might just equal spam. Spam: food for thought So this is what I see happening on Twitter: GaryPHayes: @SilkCharm Watcha doin’ Silk? SilkCharm: @GaryPHayes making a cup of tea. Gonna have it with a Tim Tam ArnottsTeam @SilkCharm Oh you like TimTams? Have you seen…

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