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Job: New Zealand – Support Lead


Funny job title:

Town Sheriff Needed – For Growing Populace in Internet Land

Auckland – Inner | Potentia | $60,000 – $70,000

Pretty much the coolest place to work in NZ! If you are an avid gamer, a web fanatic and have outstanding communication, you will want to know more.

The actual job is:

Support Lead

This exceptionally talented development and art team has made waves on an International level with a product that is helping to shape the growth of online communities and virtual realities. Boasting only the best in the industry, plans are afoot to open an office in the states and expand ever further (their product has already been hailed as “the coolest Flex application I’ve ever seen”). Want to join the fun?!

An opportunity has arisen for a Coordinator to oversee all of the support activities for this little hive! On a day-to-day basis that will mean fielding tickets, ensuring resolution, maintaining forums and communications in addition to management of Support Team staff. But wait! Most excitingly, you will be responsible for both the moderation guidelines and induction / recruitment of community based Moderators.

Have you got what it takes to keep these civilians on the straight and narrow?

  • If you have a real passion for Virtual Worlds and Gaming
  • And experience supporting a live Internet application
  • In addition to an absolutely outstanding customer service ethic
  • And an understanding of development and technical support…

Then you might just be who we are looking for! You can be assured of some serious kudos when you tell your friends where you work. You can also be guaranteed that no day is the same in this town…

Send your CV straight away to lydia@potentia.co.nz

Here it is on Seek.com.au Lemme know how you get on. 🙂

Laurel Papworth

Named by Forbes™ Magazine in the Top 50 Social Media Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media bloggers (AdAge™). CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Laurel has manager Facebook Pages for Junior Masterchef, Idol, Big Brother etc. and have consulted on private online communities for banks Westpac, not for profits UNHCR & governments in SE Asia. Lecturer, social media, University of Sydney for 10 years and Laurel has 11,000 online students. Laurel Papworth personally connects to 6 million followers online and has taught around 100,000 people in the last 10 years how to be social media managers.

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