We look at Freemium revenue in social networks and online communities including asking that: if freemium is the business model of giving it all (or most) of the services away for free, how can you then charge for it? And what is free stuff anyway – marketing? advertising? A mugs game?  If you offer some services at a paid-for premium, which ones should you choose to monetize? Maybe technical support or more of the standard fare or perhaps specialised content and services that the free service don’t get to see? And note: annoying members into paying for premium access doesn’t work.   In this episode of Social Media Business podcast, the concept of freemium is introduced – what it is, how Flickr, LinkedIn, SecondLife are making millions of dollars from giving stuff away for free. I’ve included links and charts below for your perusal.

This podcast comes from an overview of social media monetization revenues presentations and courses that I’ve been running for the last few years.

Note: other episodes are here or you can subscribe to video on iTunes Laurel Papworth - Social Media Business - Social Media Business and also the AUDIO iTunes! or subscribe via RSS (video) or RSS (audio).

Freemium Revenues: Social Media Business Ep.004 from Laurel Papworth on Vimeo.

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I first started looking down the lists of lists, the Twitter lists list, to see if there were any that I had to remove myself from. One removes oneself from Twitter lists by blocking the person who created the list. Stands to reason. I thought I’d remove myself from any list like “bitch” or “annoying”, and go downhill from there. After all, we are told time and again that online, give people half a chance and they will be negative, right? Negative reviews, negative comments, negative ratings, negative words, negative all the way. Which begs the question that if the Continue Reading…

 

Toyota have chosen 5 or 6 agencies and have asked them to spend $15,000 each on a “social media marketing campaign”. Think “stunt” and you have a better idea of what they are talking about.. And while traditional media pitches means war to get content into banner ads, on TV and radio, when it comes to using the same tactics in online communities, there’s damage done.  What happened to engagement, respect, conversation, collaboration, dialogue? Re: the video. If you want a different kind of engagement than social media stunts, please retweet or comment or link or something? If you are Continue Reading…

 

I spoke at Media140  Sydney – I want to highlight some of the “arguments” used against social media by the panels, also focus on Everybody co-creating The Human Narrative and the diminishing role of journalists who take news from one part  of the community and deliver it to another part:  It’s not YOUR content. It’s our content. Our stories. We didn’t give you the Human Story, we loaned it to you, and now we’re taking it back. Such an odd day – I couldn’t seem to get my feet under me at Media140 Sydney. Journalists kept coming up with the Continue Reading…

 

Episode 3 focusses on monetizing APIs and looking at revenue streams from widgets. Companies that open their business databases and stream that data out, can have an army of hundreds of thousands (mostly) unpaid developers creating Facebook apps, iPhone apps and blog widgets to help sell their products and services. Web 3.0 is “little bits everywhere” – don’t force customers to come to your site, let them do purchase your products on their site, where they are, and let their social network be informed. An overview of social media monetization revenues. Note: you can subscribe to video on iTunes and Continue Reading…

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