Oct 132008
 

*pats on head* so cute, with their little anxious yet eager faces. Will anyone talk to them? Will they make new friends? Will they make an ass of themselves?

Anyway some tips – you might want to do these step by step. I wrote them that way:

  1. What is Twitter: Twitter is a place for testimonials (status updates about themselves “I am shopping”). No response required.
  2. What is Twitter: Twitter is a place for distribution of information (links to others “here’s a cool blog post http://tinyurl.com”) – also automated bots e.g. @ABCNews
  3. What is Twitter: Twitter is the place for conversation (send replies to others “@silkcharm that was a wonderful tweet!) Heh.
    reputation-trust1
  4. Fill in your profile. BEFORE you offer friendship. We judge whether to follow you back based on your location, your avatar, your bio, and the first few tweets you do. (more info on Twitter Reputation management)
  5. Add only a few people at first – add friends that will listen. How did you find out about Twitter? Add that person, then tell them (@silkcharm I read your blog post now I’m on Twitter! yay!) we’ll message you back and applaud your bravery. Well, I will anyway.
  6. Once you’ve messaged a few times – not ads, not links to your blog, read TwitterAgency as it has been set up to explain “How Not To Be Crap On Twitter”
    THEN start to add strangers -but please don’t DM (direct message) or open tweet them to say thanks if they add you back. That’s just downright creepy – we aren’t in a relationship yet, we are ‘just in a bar’ together.
  7. Search (click Find Friends at top of Twitter page) and put in your keywords. “Social Media” will return a tonne of ‘consultants’. “World of Warcraft” will give you a list of the coolest people on Twitter. Or at least, in my opinion. Add people that have your hobbies as well as your industry. That will keep you engaged and entertained. And we like people who are immersed better than observers.
  8. Bookmark Summize – or Search – once you’ve done a search on your Twitter name. It will show up everyone who is talking about you. For example: @silkcharm at the beginning of a sentence is a reply to me, but @silkcharm in the middle is usually about me. The bookmark lets you check in quickly and see who’s talking about you.
  9. Block with gay abandon. You really don’t want to ‘follow’ spammers. And watch for people who add you (so you add them) then drop you and then rinse repeat – tres annoying. But remember, some are newbies too, that accidentally spam (see BigPondTeam) and don’t mean to. They’ll get better. :) In fact, BigPondTeam are now answering customer service questions in Twitter rather than spamming an email form. Much better. Don’t be too harsh on other newbies.
  10. Join in with discussions and so on, games (Sunday Twitter Karaoke is proving to be … excruciating), rituals like the US elections, events like earthquakes, and individual tweets.
  11. Link to your own blog posts about 1 in 4links. Yes Twitter is an awesome distribution mechanism once you have the numbers, but not if you turn into a spam-bot. The other 3 links (not yours) should be entertaining, informative or humorous.
  12. Humour. This one will trip the corporates every time. Link to risky sites, link to contentious sites such as http://www.iftheworldcouldvote.com/ – voting in the US elections for the rest of us. If you don’t have humour or an opinion, we won’t find you very interesting. You can only join the discussion if you have something to say – publishing press releases ain’t gonna cut it.
  13. Figure out who the Leaders are for your interests – if they respond to you a few times, others will see it and you’ll get some followers that add you. But see the point above – if you don’t have humour or something to say, they won’t get into conversation with you. Twinfluence will help you – from @RossDawson via @TrevorCook
  14. Ask questions – interesting ones – people on Twitter are social and like to help. Making statements sounds like pronouncements and are ignored. Even if you know the answer – or want a good ol’ argument – phrasing as a question lets you start a discussion.
  15. Let go. Once you get above a hundred or so (ok, ok, 150 if you follow the Dunbar number theory – see wikipedia) you can’t follow everything. Use the DMs and Replies and Summize and hash-tags.
  16. Hashtags are keywords that you place # in front of. For example when we discuss a conference we are at, we use #wds08 for webdirections 2008 conference. Sometimes it’s hard to figure out the contractions, but it does make it easier to trace a keyword that everyone is using. Summize – or Search – makes the #hashtag a clickable (searchable) keyword)
  17. Accept that unlike blogs (content) and Facebook (distribution) networks, Twitter is a synchronous (real time) stream. If you go on holidays for a week, when you come back, the conversation has moved on. You’ve got little chance of having the people remember what you were all talking about. Step in, step out, at will. Or as your new Twitter addiction will allow. Heh.
  18. This is not the medium for personal committed conversations. Oh yes you will have them but remember people have real lives too. If they get up and take the dog for a walk, in the middle of a discussion, don’t take it personally. Don’t expect a reply to your comments and responses. Don’t demand personal attention on direct messages (DMs) – this is a group chat with strangers in a cafe or a bar, not a dinner party with intimates where you can ask for indepth answers. Though sometimes you will be suprised, you can’t expect it.
  19. Mobile doesn’t work well in Australia – but you can still SMS in your tweets. You just can’t get SMS back. Well there are some services – someone will mention them in the comments (I forget now). Also look at iPhone apps etc. But I wanted this to be about pure Twitter starter’s guide. Not all the resources applications and ecosystem websites and services.

Not sure what else to add, but as my toast (apricot raisin toast) is cooked, you’ll have to figure it out yourselves. Add stuff in comments or on your blog, let me know, and I’ll add/link here. I think the coffee is done too *waves* Oh, and hire people from the TwitterAgency – over 100 Twitter folk who give tips and hints on all things Twitter.

If you enjoyed this post, please consider leaving a comment or subscribing to the RSS feed to have future articles delivered to your feed reader. Follow @Silkcharm on Twitter. Or you could just dance nekkid around the room for me.
  • Anonymous

    my pet peeve: people who link to their blog, receive nice words about their blog, and then open tweet thanks to the people who complimented the blog. so annoying. i get it. your blog is FANTASTIC.

  • Laurel Papworth

    I wish you had left your Twitter name Anonymous – I wanted to tweet a thank you to you for a great comment on my FANTASTIC blog. *snickers*

  • kristinalford

    Nice one. And so concise – especially compared to this 48-page Introduction to Twitter brochure I found yesterday http://en.calameo.com/read/0000000257624143a2b57.

    After all, it’s only 140 characters!!

  • classymarketing

    Great post Laurel – so very true! I’ll be sure to forward this onto twitter newbies that I know :)

  • Lance

    Hey Laurel, great post, I had to add follow you on Twitter! I’m a bit new but looking to learn more. I found your site via problogger.

  • Anonymous

    I have a Nokia N95 mobile and I use the free FRING client which has builtin twitter client. If you have a data plan in Australia, thats just as good a way to send tweets in ;)

  • Serendipity IT Ltd

    If you want to follow all the same people as someone else, or if you want to move from one twitter account to another there is the Serendipity IT Ltd Twitter User Importer here : http://blog.serendipityit.co.nz/2008/10/twitter-user-importer-simple-web-tool.html

  • Serendipity IT Ltd

    Sorry – that link was to our blog post about the twitter user importer tool, this is the link to the actual tool. http://serendipityit.co.nz/twitteruserimporter/

  • Ross

    Thanks for the pats on head. My little anxious yet eager face has a smile on it. Very helpful for us newbies.

  • Robyn – Chique*Life

    Hi Laurel – this is a great and concise overview. Problogger done good in introducing an interesting voice to the conversation! I’ll be referring all the “Twitter – what?!” comments to read this post.

  • Laurel Papworth

    Yay! :)
    I love the little newbies. ;)

  • Katie Harris

    Great post!

    These tips and hints will help people get the most out of Twitter. Should be compulsory reading for new Tweetors/Tweets-to-be!

  • kerrib

    As a relative newbie to the twitterverse this post is a perfect snack size guide to the do’s and dont’show. Thanks for encouraging peoples to be nice to us n00bies :)

  • @rebeccaforever

    nice overview. What about a glossary of Twitterisms… the @ convention, FTW, RT, etc?

    @rebecceforever

  • Anonymous

    I’ve been using Twitter for a couple of months now but I still learnt stuff. Thanks.

  • Laurel Papworth

    Thanks guys :)

    @rebeccaforever working on it :)

  • Internet Marketing Agency

    Well explained! I wish i read this earlier to help explain to clients.

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  • http://www.e-nova.net.au Rick – eNova Communications

    For a year I have known I should be using Twitter… For the past six months I have used it intermittently. In the past 3 months I have experimented with it specifically… but unsuccessfully in terms of results.
    But now armed with some ideas I had not thought off I will give it a serious go.

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  • http://www.kusaladesign.com Karen Billard

    I am giving a talk to artists interested in social media, and I will be referring them to your blog as a good resource. Thanks, Laurel

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  • http://www.markdavidmoran.com Mark David Moran

    Nice post Laurel. I wish I had this when I first started in twitterland.

    I came to you via Problogger and I like what I see…

    Cheers, Mark

    Mark David Moran’s last blog post..Focus or die

  • http://www.searchenginerankings.com.au Anup Batra

    I love twitter.
    You have depicted the social media profile to trust cycle extremely well.
    I write a blog on http://www.searchenginerankings.com.au/seo-blog and would love to get your ideas on how to add punch to my blogginhg!

  • http://www.codegaconsulting.com Una Coleman

    Great article Lauara.
    I’m helping candidate in local Irish elections with his campaign. Do you have any blog, white paper on how new independent candidate to politics can build a profile using new social networking tools?
    many thanks

  • http://www.wisebuddha.com wisebuddha

    Thanks for the info. Seems to be a lot of rules and hierarchies in place. How did that happen and is that necessarily a good thing I wonder particularly if it stops people simply diving in. If you are polite and have something to contribute does it matter?

    wisebuddha’s last blog post..Time for a break

  • http://www.seodeals.com.au Search Engine Optimisation Melbourne

    I think Twitter is great way of communication. You described it really well.

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  • http://herbhunter1.com/blog/ Herb Hunter

    Great Post Laurel!!!
    Thank you very much for the helpful tips for twitter. I love your site and will keep and eye on your tweets. Now I’m going to look around some more at your site.
    Thanks Laurel!!!
    .-= Herb Hunter´s last blog ..Top 5 Reasons Why You Should Get Started with a Home Based Business =-.

  • http://www.ronitbaras.com/ Family Matters

    Laurel, this post gave me a real boost to dive into Twitter.

    One of the best things I’ve found since “taking the plunge” is HootSuite (http://hootsuite.com/), which is like TweetDeck in the browser that allows scheduled tweets. It’s a real time saver once it’s configured.

    Another site I use is TweetLater (now called SocialOomph), which allows automatic DMs to followers, scheduled tweets and follower vetting.

  • http://www.farbige-kontaktlinsen.ch/ farbige kontaktlinsen

    With these great twitter tips I should be able to improve my business.

  • http://www.pennysharpe.com Penny Sharpe

    Wise words for all of us – not just beginners – thanks

  • http://gingatao.com Paul

    The perfectly patronising tone of your opening sentence is most appropriate.
    .-= Paul´s last blog ..different senses, different shoes =-.

    • Laurel Papworth

      Thankyou I try :P

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  • http://toddrjordan.com/thebroadbrush Todd ‘tojosan’ Jordan

    Great post. Love the details about ‘What is Twitter”.
    These posts never get old to me though I’ve written my own as well. Folks new to Twitter need this sort of kick start and those that think they’re experts need it as well.

  • Kryshla

    Hi Laurel,

    I saw your presentation at the PCO conference today and was blown away. I am working with team members currently to write a social media strategy and have so much to take back to them now, your blog included. Thanks so much!

  • http://www.kghart.com Kevin

    Hey Laurel,
    Enjoyed this post very much. I’ve bookmarked it so that I can share it with my friends who are new to Twitter. Very useful information. I am taking a graduate class on Emerging Media and the Market this Spring and I have an idea that this post will be a great reference for my class. I look forward to reading more and following your tweets.

    Have a Good Day!
    Kevin

  • http://www.diolt.com Webguy

    Hello Laurel,

    For the first time i am here. Nice to see your blog and post all appreciated. :)

  • http://www.goblinbrothers.com Lindsay

    Nice post for us n00bs. ;) I’ve been on the web long enough that I didn’t find Twitter too confusing, but I had to look up the hashmarks to get them fully. I still forget to use them, but it makes sense to add them when you’re talking about a subject, but don’t actually use subject-name in your meager 140 characters. You still want to show up on Twitterfall or whatever for searches on that topic (if you want to be found anyway). :)

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  • http://agus-mustofa.com/ Dhar

    Wow a lot and once complete .. very fantastic and perfect explanation, I’ll try it

  • http://twitter.com/TimeaKovacs Timea

    Great blog! Thanks for sharing.

  • http://clayfranklin.com Clay Franklin

    I love the article. The graphics totally ROCK!
    So happy to meet you on Twitter and be a new fan of your Facebook page. :-)
    I love technology, social media and marketing.

    I thought your readers would enjoy these two articles I wrote on my Twitter blog.
    http://twitterfornewbies.com/75/10-tips-how-to-twitter/
    http://twitterfornewbies.com/33/twitter-tip-7-steps-to-get-people-to-follow-you-on-twitter/

    See you on Twitter,
    @ClayFranklin

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  • http://www.page1guaranteed.com.au Australian SEO Company

    great post about twitter, you explained it really well
    though there’s even more to twitter than just that, but you got the basics
    with this knowledge you share everyone can tweet purrrfectly

  • http://www.sydneywidepainters.com.au/ sydney painters

    Twitter has been one of the most famous social networking sites wherein everybody can reach one another even they live in different places. Enumerated above are useful tips on how we can actually maximize the use of our twitter account.

  • http://www.thehousewasher.com.au/ Brisbane house washing

    I’ve read that twitter growth slows down. Twitter must add something to their feature to be able to compete to other social networking sites, most importantly Facebook. All of the tips and hints help us to use Twitter more wisely.

  • http://www.websitepromotioner.com Rashmi Ranjan Behera

    Dear Sir/Madam,

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  • http://www.acmeremovals.com.au/ Sydney Removals

    Twitter is the Number 1 social networking site.. now a day out of 10 people 9 are using twitter.. with twitter news are spreding in a micro seconds.. i like twitter very mcuh

  • http://www.sydneycleanex.com.au/ Cleaning Company Sydney

    I struggled a lot while sing twitter before.. after i reading this blog i understand aboutn twitter.. thank you very mcuh for a nice posting about twitter.

  • http://www.fanbombs.com Jenny

    although I am not too much into twitter,but its few nice tips to get the users interested

  • http://www.voicebridge.org Bradley Bartron

    I have definitely ended up inside of promoting and advertising for a a long time but my own associate continues suggesting to all of us that our staff members really should experiment with (blank) voice broadcasting in the role of a method to produce prospects. I actually really believe this tough to acknowledge the fact it honestly works. Everytime When i get 1 of these calls I really primarily hang up the phone immediately but he claims of the fact that it comes with a incredibly less expensive method to acquire qualified prospects. I i’m nonetheless on the fence however I realize that the other models our company is making use of tend to be simply growing to be much more (blank) expensive.

  • http://twitter.com/philstubbsteach/status/57950813502455808 Phil Stubbs Teaching

    Tips on how to use Twitter (for newbies) http://ff.im/-AZHf8

    • http://www.facebook.com/ Lorraine

      Just do me a favor and keep writing such trenchant ayanlses, OK?

  • http://twitter.com/mediaschool/status/57968366610169856 Media School

    Tips on how to use Twitter (for newbies) http://ff.im/-AZW8m

  • http://twitter.com/vaccaricarlo/status/60597885456224257 Carlo Vaccari

    RT @TopsyRT: New on Twitter? Tips and Hints | Laurel Papworth | @SilkCharm http://bit.ly/dFAVFa

  • http://twitter.com/clairebrooks/status/63545678072254464 Claire Brooks

    .@silkcharm thanks for follow & for yr good tips here http://ow.ly/4IKzd

  • http://twitter.com/wilgucki/status/67249933543149568 Maciej Wilgucki

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://bit.ly/dFAVFa

  • http://twitter.com/rmps_trial/status/72803330644123648 RMPS_trial

    And another great read, more tips, this time from an Australian:
    http://j.mp/14FqSb

  • http://twitter.com/mocialsedia/status/83329599286685696 Mocial Sedia

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://goo.gl/fb/QEsib #twitter #hints #socialmedia

  • http://twitter.com/owenmundy/status/85070228110835712 owenmundy

    New on Twitter? Tips and Hints http://bit.ly/1BUfkM

  • http://www.5150Studios.com.au Mick Davies

    Haha love your quote, if your not humerous or have an opinion, we don’t want to listen to you! It’s so true! Twitter is quickly becoming an effective source of marketing in Australia.

  • http://twitter.com/ksdwong/status/86161764357640192 Daniel Wong

    interesting #twitter tips and advice at http://t.co/whq1uBq @silkcharm

  • http://www.sydneyremovalistsandstorage.com.au/ Storage Sydney

    twitter is really a great tool. i just love twitting..

  • http://twitter.com/notagrouch/status/90803931390808064 Oscar Gonzalez

    .@robtcardoza this link is a good read. -> New to Twitter? Tips and Hints by @SilkCharm http://goo.gl/3f2n //

  • http://twitter.com/evmaiden/status/93379513307762688 Emory Maiden

    Still a good resource for those new to twitter: http://t.co/yVIY1g4 via @SilkCharm

  • http://twitter.com/a_polk/status/93398677036601344 Amber Polk

    Still a good resource for those new to twitter: http://t.co/yVIY1g4 via @SilkCharm

  • http://twitter.com/nattievans/status/96490960774639616 Natalie Evans

    New on Twitter? Tips and Hints http://bit.ly/1BUfkM

  • http://twitter.com/mrphi/status/96755857890607104 mrphi

    If you're new to twitter this guide will get you up to speed. Old but good. http://j.mp/nVTQWV via @SilkCharm

  • http://jdtangney.com John Tangney

    I was shocked. This is such a sensible post. No wait, I mean I wasn’t shocked that *you* wrote such a sensible post, I was shocked that I stumbled upon such a sensible post. I mean, not that I *should* be shocked – I probably shouldn’t – but that it was there, and there *is* intelligent life in the twitterverse/blogosphere.

    Sigh. Maybe I should start over.

    Deep breath. There is so much self-serving crap out there about how to get rich in 20 minutes using only Twitter, a toothpick and a pair of maracas that when I stumbled across your blog I was really surprised.

    And shocked, even, as I said. I was trying to figure out who you are because you’d said something really worthwhile on Twitter and I was trying to decide if I should follow you and your Twitter bio had your web URL in it so I clicked on it – but none of that’s important right now.

    What I am actually trying to say is that this piece is brilliant, and even an “old” tweep like me learned some sage advice. So thanks. I’m sending this to all the twitter n00bs I know. (Actually, only two.)

  • http://twitter.com/teesmaar_khaa/status/102533405736050688 Tees Maar Khaa

    @SilkCharm … very nice link http://t.co/HBIcuNb

  • http://twitter.com/lafayette2011/status/103193102998712320 David Keenan

    Some great tips and advice on using Twitter – RT @Silkcharm: New on Twitter? Tips and Hints http://t.co/Pz5aHk6

  • http://twitter.com/stevenelarchive/status/104097712982605824 steven wong

    Twitter Is A Place For Testimonials http://t.co/4v4OqYD

  • http://twitter.com/chrisgeden/status/104917094231060480 Chris Geden

    New on Twitter? Tips and Hints http://t.co/9EMPy3b

  • http://twitter.com/intmf/status/106120029120102400 David Sanders

    Excellent Introduction for those New on Twitter? | @SilkCharm | Laurel Papworth – http://t.co/CyqGXex

  • http://twitter.com/opilc/status/106349790903795712 David @ home

    Excellent Introduction for those New on Twitter? | @SilkCharm – http://t.co/Uy3L2FP

  • http://twitter.com/intmf/status/106349799154003968 David Sanders

    Excellent Introduction for those New on Twitter? | @SilkCharm – http://t.co/CyqGXex

  • http://twitter.com/opilc/status/106600447149748224 David @ home

    Excellent Introduction for those New on Twitter? | @SilkCharm | Laurel Papworth – http://t.co/MUXn5PX

  • http://twitter.com/intmf/status/106600449284648961 David Sanders

    Excellent Introduction for those New on Twitter? | @SilkCharm | Laurel Papworth – http://t.co/hdd6YCt

  • http://twitter.com/intmf/status/106786687300014080 David Sanders

    Excellent Introduction for those New on Twitter? | by @SilkCharm – http://t.co/CyqGXex

  • http://twitter.com/intmf/status/107181797959413761 David Sanders

    An Excellent Introduction for those New to Twitter? | by @SilkCharm – http://t.co/hdd6YCt

  • http://twitter.com/tmorais/status/107597230529200128 Tito de Morais

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/PRo3pUA

  • http://twitter.com/tchetcha/status/107599512197017600 tchetcha

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/PRo3pUA

  • http://twitter.com/greattwittips/status/107599834646708224 Sean

    RT @TMorais: New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/t9mB1AN: RT @TMorais: New… http://t.co/YRQdFla

  • http://twitter.com/pete_grimm/status/107965386024157184 Pete Grimm

    Thx @SilkCharm for the follow Goddess of the social media workshop.http://t.co/R91S2vh Swap links w/ me? http://t.co/bfEvGdY Cheers, Pete

  • http://twitter.com/allenberg93/status/108148700429295618 Michael Allenberg

    RT @TopsyRT: New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/9Kk7eUu

  • http://twitter.com/intmf/status/108921990383022080 David Sanders

    Great Introduction for those New on Twitter? | by @SilkCharm – http://t.co/hdd6YCt

  • http://twitter.com/tmadhurireddy/status/110335984658419712 MReddy

    New on Twitter? Tips and Hints http://t.co/6yEFOzx

  • http://www.imgood2go.co.uk Good2Go

    Thanks for the Twitter ‘How To’ guide. Been Tweeting as Good2Go a short while and still not really got to grips with etiquette. This is very helpful.

  • http://twitter.com/tylerwardsbored/status/114111766820175872 Tyler Ward

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/silkcharm/status/114133642753748993 Laurel Papworth

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/patchouliw/status/114133909964468224 Patchouli Woollahra

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/linnetwoods/status/114134701844860930 Linnet Woods

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/colvinius/status/114135686415785984 Mark Colvin

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/traceybakertbc/status/114136778998415360 Tracey Baker

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/reportapollie/status/114139976890986498 Report a Politician

    @SilkCharm that was a wonderful tweet! :) http://t.co/obx4rQpD

  • http://twitter.com/gnatrix/status/114140956273557504 Nat

    New on Twitter? Tips and Hints http://t.co/V9IVZfba great sumry of what twitter is about. Thank you @silkcharm and @colvinus for the retweet

  • http://twitter.com/lizziepops/status/114141225891803136 Elizabeth P

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/tonymccunemedia/status/114144354217623552 Tony McCune

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/teritowner/status/114145746042896384 Teri Towner

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/cecilialindgren/status/114147689788223488 Cecilia Lindgren

    You're not an 'automated bot' are you @abcnews http://t.co/7PattPn7 ?

    @silkcharm claims you are!

  • http://twitter.com/canberrajon/status/114148297320574976 JonA

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/bonitoclub/status/114151835002093568 Tony Davies

    @hillcite some tips for people new on Twitter http://t.co/rh4upqOs

  • http://twitter.com/amcarron/status/114161324803633152 Alain-Marie Carron

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/carolynirene/status/114188805380120576 carolyn Riddlenoblet

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/yunadal/status/114195086358749184 Kristof Wing

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/wontletyoufly/status/114208854539116544 wontletyoufly

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/wozhapnen/status/114242601632280576 Peter Brook

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/sparkypossum/status/114254864657297408 bryce hawley

    RT @TopsyRT: New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/j8u0OVar

  • http://twitter.com/geoff_beggs/status/114266771304878080 Geoff Beggs

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://leashcolon.com Leash Colon

    I must admit I have been on Twitter for awhile (2009) and I couldn’t seem to ‘work’ with it properly. Thank you so much for this article, I feel helped. I also book marked this page. Just to let you know.

  • http://twitter.com/martaschaferova/status/114316691252576256 Marta Schäferová

    @SilkCharm making use of your tips! New on Twitter? Tips and Hints here http://t.co/aEB7QxFK

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  • http://twitter.com/garykemble Gary

    Hi Laurel,

    It would be great if you could update this article to reflect that http://twitter.com/abcnews is not an ‘automated bot’.

    It’s true that the account was set up as a bot but we quickly saw that bots were not best practice on Twitter and so moved away from that.

    Our approach to social media is to make it an integral part of what we do, rather than an optional extra. The people who send tweets from the @abcnews account are the same people producing the main bulletins on the ABC News website.

    I’d say the account hasn’t been a bot for about two years, maybe longer.

    Thanks,
    Gary Kemble
    ABC News

    • Laurel Papworth

      Hi Gary, I rarely edit posts that are more than a day old. It gets confusing and I would be updating all the time. I trust people to look at the published date.
      Incidentally I don’t want personalised broadcast breaking News – I want automated fast breaking news. And the thought of someone tweeting what they had for lunch inbetween announcements of Tsunamis and bombings is horrendous. So it’s really not a big deal whether there’s automation there or not in the case of the ABC. We’ll leave it stand. :)

      • http://twitter.com/garykemble Gary Kemble

        Hi Laurel,

        Thanks for the response.

        It’s your blog so it’s your call! :) Obviously, you can’t spend all your time editing posts but, given you link to this one from your Twitter profile, it might be worth doing. You can cross it out use strikethrough so people can see the change.

        Unfortunately, there’s no such thing as ‘automated fast breaking news’ on Twitter. Automated Twitter accounts generally rely on RSS feeds and on a system to check the RSS feed for updates. This can mean a delay of half an hour or more between when the news story is posted and when the tweet is sent.

        I totally agree that tone is vital. You can have human tweeting without being overly personal or, as you say, tweeting about your lunch.

        Thanks,
        Gary

  • http://twitter.com/e_mistilis/status/114439711409438721 Evan Mistilis
  • http://twitter.com/crm_sydney/status/114463934165155840 Phil Haddock

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/intmf/status/115732875751587840 David Sanders

    Excellent Introduction for those New on Twitter? | @SilkCharm | Laurel Papworth – http://t.co/UGUbNtst

  • http://twitter.com/helen_zimmerman/status/117448421782192128 Helen Zimmerman

    New on Twitter? u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/u8EI8A0K RT @TylerWardsBored:

  • http://twitter.com/jcdrpro/status/119461571536748544 Jean-C Dupuis-Remond

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth – http://goo.gl/3f2n

  • http://twitter.com/franckpee/status/119477717363208193 Franck Pereira

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth – http://goo.gl/3f2n

  • http://twitter.com/intmf/status/120642231504879617 David Sanders

    Excellent Introduction for those New on Twitter? | @SilkCharm | Laurel Papworth – http://t.co/UGUbNtst

  • http://twitter.com/salhir/status/120643662454595586 Sinan Si Alhir

    RT @intmf Excellent Introduction for those New on Twitter? | @SilkCharm | Laurel Papworth – http://t.co/qrK5DadS

  • http://twitter.com/consultancy4you/status/123112652011614208 Alex Beer

    New on Twitter? Tips and Hints http://t.co/rzBlPB6u

  • http://twitter.com/yogareach/status/123905759514861569 Brook McCarthy

    Once again, @SilkCharm 's Twitter Hints & Tips is invaluable: http://t.co/1eqMdIDy

  • http://twitter.com/leawoodward/status/123906625143709696 Lea Woodward

    Good stuff via @YogaReach: Once again @SilkCharm's Twitter Hints & Tips are invaluable: http://t.co/C6xxwBJJ

  • http://twitter.com/yogareach/status/124025137463951360 Brook McCarthy

    @SilkCharm It's a great resource: http://t.co/O0i3Fx28

  • http://twitter.com/garymcclurkin/status/124527021660450816 Gary McClurkin

    New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/mkqPXV5H

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  • http://twitter.com/pgsimoes/status/126392900845182976 Paulo Simões

    @cristinacost Yes, Cris A very interesting slide made by @SilkCharm . Check the original post http://t.co/ch63qxkn

  • http://twitter.com/cristinacost/status/126393411229069312 Cristina Costa

    RT @pgsimoes: @cristinacost Yes, Cris A very interesting slide made by @SilkCharm . Check the original post http://t.co/RPWRmT7A

  • http://twitter.com/cristinacost/status/126394196599914496 Cristina Costa

    New on Twitter? Tips and Hints – blogpost by @SilkCharm via @pgsimoes http://t.co/75TSoXgz #WResearcher #mscsm

  • http://twitter.com/azumahcarol/status/126395410217582593 azumah

    New on Twitter? Tips and Hints – blogpost by @SilkCharm via @pgsimoes http://t.co/75TSoXgz #WResearcher #mscsm

  • http://twitter.com/mediendidaktik/status/126395471508938752 Ilona Buchem

    RT @pgsimoes: @cristinacost Yes, Cris A very interesting slide made by @SilkCharm . Check the original post http://t.co/emThsEof

  • http://twitter.com/misbah_haque/status/126409708696379392 Misbah Haque

    RT @pgsimoes: @cristinacost Yes, Cris A very interesting slide made by @SilkCharm . Check the original post http://t.co/RPWRmT7A

  • http://twitter.com/misbah_haque/status/126409773032808448 Misbah Haque

    New on Twitter? Tips and Hints – blogpost by @SilkCharm via @pgsimoes http://t.co/75TSoXgz #WResearcher #mscsm

  • http://twitter.com/greattwittips/status/126410128256794625 Sean

    RT @cristinacost: New on Twitter? Tips and Hints – blogpost by @SilkCharm via @pgsimoes http://t.co/g1Z20BrD #… http://t.co/zZPbBvJA

  • http://www.knowmansland.com/learningpath cristina costa

    Hi Laurel,
    great post – full of great ideas. I will be using it in my future workshops.
    I am especially happy to have access to your social web reputation management diagram. is there any other literature you have written about it. really interesting, thanks for sharing

  • http://twitter.com/marieclv/status/126716088896593920 MARIE CALVIN

    RT @TopsyRT: New on Twitter? Tips and Hints | @SilkCharm | Laurel Papworth http://t.co/qwEQ1BlC

  • http://twitter.com/lunnotheband/status/127075725407821824 Om Iboy

    http://t.co/cEOQN86C Social Web – Reputation Management Cycles #infograph

  • http://twitter.com/lunnotheband/status/127075738615693312 Om Iboy

    http://t.co/wG11TriA Social Web – Reputation Management Cycles #infograph

  • http://twitter.com/livvymarketing/status/129940367385702400 Livvy Bruce

    @SilkCharm Thanks for the follow & really liked your article for new people on #twitter http://t.co/15FFVvpc

  • http://twitter.com/hemdmans/status/130392033796960256 HemdMans

    is having a look at the site @SilkCharm http://t.co/6FrKXrsg in brief what Twitter is: place for Testimonials, distribution and conversation

  • http://twitter.com/joegullar/status/131025478776659971 JOEGULLAR

    @SilkCharm Community Manager, Goddess of the social media workshop,laurel@laurelpapworth.com 0432684992 Australia, Asia http://t.co/QTFne3c8

  • http://twitter.com/the_prattler/status/143612906037190656 Laura James

    Writing part of #mpstory seminar breakdown and found these tips and tricks for Twitter users by @SilkCharm http://t.co/kqux4W8j

  • http://twitter.com/the_prattler/status/143613025763594240 Laura James

    Writing part 2 of #mpstory seminar breakdown and found these tips and tricks for Twitter users by @SilkCharm http://t.co/kqux4W8j

  • http://twitter.com/antheafoyer/status/144164007589326850 antheafoyer

    Great tips for {newish} Twitterers from @silkcharm http://t.co/nFF1CTau

  • http://twitter.com/slvlearn/status/144185626529505281 SLV Learning

    #VicPLN Laurel Papworth excellent person to follow RT @antheafoyer: Great tips for {newish} Twitterers from @silkcharm http://t.co/8WRVl7u6

  • http://twitter.com/moragiuditta/status/144457913812008960 Giuditta Mora

    New on Twitter? Tips and Hints http://t.co/6pTKQtdd

  • http://twitter.com/clarissawomack/status/156226782549393408 Clarissa Womack

    Interesting read via @SilkCharm: http://t.co/xhjsxfDS

  • http://twitter.com/andejs/status/156314173284945920 Andis Šolins

    @ervinse čau! Ja,patīk twiterot vari iečekot šos tipus.Pats gan visus neievēroju,jo tad ir garlaicīgi http://t.co/YuwHZyFc

  • http://twitter.com/shazzshazshz/status/159176234880864256 Sheshtyn de Souza

    Hi @shaynecollier check out this article http://t.co/8lgeQRgQ by @SilkCharm I hope it helps you on your Twitter journey :)

  • http://twitter.com/risk_point/status/161756443782037505 Peter Moore

    New on Twitter? Tips and Hints: http://t.co/vTVQYbEP Great pointers for those new to Twitter from Laurel Papworth @SilkCharm

  • http://www.increaseyourrank.com/ Increase Your Rank

    This is a great article – really outlines how to maximize your potential using Twitter.
    Thank you Laurel, great work.

  • http://twitter.com/ilsevanmechelen/status/166446190966222848 Ilse Van Mechelen

    New on Twitter? Tips and Hints: http://t.co/rJWjhv1o

  • http://twitter.com/ataraxite/status/166509127332401152 Jason L

    Hahahahahahahahahahahahaha What the fuck is this. http://t.co/iBF4vYBx

  • http://twitter.com/annnolan/status/167742973155618816 annnolan

    To all the new peeps on Twitter u should check this article by @silkcharm best article on Twitter etiquette ever: http://t.co/KRNGwJDD

  • http://twitter.com/allegra_ca/status/169164011483574273 Allegra.ca

    Thank you for the follow @SilkCharm also for the very useful tips on your website! Always, appreciated. http://t.co/C6pMCORU

  • http://twitter.com/petervan/status/171873646002974720 Peter Vander Auwera

    New on Twitter? Tips and Hints: http://t.co/fvI9AQgp > great stuff by @SilkCharm

  • http://twitter.com/mihaiguiman/status/172302858144858112 Mihai Guiman

    @sxngman here's an usefull link for you – even if u're not a noob, u act like one http://t.co/9IdRHPft

  • http://twitter.com/cyberdad/status/172995826413600768 Tom

    New on Twitter? Tips and Hints | Laurel Papworth- Social Network Strategy http://t.co/Tx6TT4Xg #socmed

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  • http://twitter.com/simonhayhealer/status/174355908346904576 Simon Hay

    #Aussiepride @SilkCharm is a #socialmedia keynote speaker, trainer & mentor. We love her #downunder http://t.co/IvUB2AQW

  • http://twitter.com/p_chandratej/status/174397141937172480 Chandra Tej

    @SilkCharm Hai Silkcharm, I read your article in http://t.co/DjUsxaZR . Its very nice.

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  • http://www.buraq-technologies.com/ ambreen11

    I’m new to twitter and was browsing around for some tips about twitter. Some of these are pretty good. Thanks For Your post, was added to my bookmarks.

  • http://twitter.com/AdroitResearch Adroit Research

    this is fantastic advice, thanks!!

  • http://twitter.com/SweetGirlBandB SweetGirlBathandBody

    Can’t even believe how good this was and straight on the money. My twitter account has been plagued with spam and now I also feel the need to do way less advertisement and way more communication. Thank you so much! If there is anyone interested in chatting some say hello @sweetgirlbandb

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  • Maximo

    hi Laurel, is it ethical to be still promoting your “top 50 Forbes social medial influencer” billing when that was 2012 and doesnt look like you made the cut this year… isnt the power of social being up to date.

  • http://www.chasingthedonkey.com/ Mrs Chasing the Donkey

    Thanks for the tips. Feels like there are so many…

  • contentable

    Hi Laurel – great Twitter guide – thanks. Also where do you get apricot and raisin toast? I’ve never heard of it but it sounds very yummy.

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