1. my pet peeve: people who link to their blog, receive nice words about their blog, and then open tweet thanks to the people who complimented the blog. so annoying. i get it. your blog is FANTASTIC.

  2. I wish you had left your Twitter name Anonymous – I wanted to tweet a thank you to you for a great comment on my FANTASTIC blog. *snickers*

  3. Great post Laurel – so very true! I’ll be sure to forward this onto twitter newbies that I know 🙂

  4. Hey Laurel, great post, I had to add follow you on Twitter! I’m a bit new but looking to learn more. I found your site via problogger.

  5. I have a Nokia N95 mobile and I use the free FRING client which has builtin twitter client. If you have a data plan in Australia, thats just as good a way to send tweets in 😉

  6. Thanks for the pats on head. My little anxious yet eager face has a smile on it. Very helpful for us newbies.

  7. Hi Laurel – this is a great and concise overview. Problogger done good in introducing an interesting voice to the conversation! I’ll be referring all the “Twitter – what?!” comments to read this post.

  8. Great post!

    These tips and hints will help people get the most out of Twitter. Should be compulsory reading for new Tweetors/Tweets-to-be!

  9. As a relative newbie to the twitterverse this post is a perfect snack size guide to the do’s and dont’show. Thanks for encouraging peoples to be nice to us n00bies 🙂

  10. nice overview. What about a glossary of Twitterisms… the @ convention, FTW, RT, etc?


  11. For a year I have known I should be using Twitter… For the past six months I have used it intermittently. In the past 3 months I have experimented with it specifically… but unsuccessfully in terms of results.
    But now armed with some ideas I had not thought off I will give it a serious go.

  12. Great article Lauara.
    I’m helping candidate in local Irish elections with his campaign. Do you have any blog, white paper on how new independent candidate to politics can build a profile using new social networking tools?
    many thanks

  13. Thanks for the info. Seems to be a lot of rules and hierarchies in place. How did that happen and is that necessarily a good thing I wonder particularly if it stops people simply diving in. If you are polite and have something to contribute does it matter?

    wisebuddha’s last blog post..Time for a break

  14. Laurel, this post gave me a real boost to dive into Twitter.

    One of the best things I’ve found since “taking the plunge” is HootSuite (http://hootsuite.com/), which is like TweetDeck in the browser that allows scheduled tweets. It’s a real time saver once it’s configured.

    Another site I use is TweetLater (now called SocialOomph), which allows automatic DMs to followers, scheduled tweets and follower vetting.

  15. Great post. Love the details about ‘What is Twitter”.
    These posts never get old to me though I’ve written my own as well. Folks new to Twitter need this sort of kick start and those that think they’re experts need it as well.

  16. Hi Laurel,

    I saw your presentation at the PCO conference today and was blown away. I am working with team members currently to write a social media strategy and have so much to take back to them now, your blog included. Thanks so much!

  17. Hey Laurel,
    Enjoyed this post very much. I’ve bookmarked it so that I can share it with my friends who are new to Twitter. Very useful information. I am taking a graduate class on Emerging Media and the Market this Spring and I have an idea that this post will be a great reference for my class. I look forward to reading more and following your tweets.

    Have a Good Day!

  18. Nice post for us n00bs. 😉 I’ve been on the web long enough that I didn’t find Twitter too confusing, but I had to look up the hashmarks to get them fully. I still forget to use them, but it makes sense to add them when you’re talking about a subject, but don’t actually use subject-name in your meager 140 characters. You still want to show up on Twitterfall or whatever for searches on that topic (if you want to be found anyway). 🙂

  19. great post about twitter, you explained it really well
    though there’s even more to twitter than just that, but you got the basics
    with this knowledge you share everyone can tweet purrrfectly

  20. Twitter has been one of the most famous social networking sites wherein everybody can reach one another even they live in different places. Enumerated above are useful tips on how we can actually maximize the use of our twitter account.

  21. I’ve read that twitter growth slows down. Twitter must add something to their feature to be able to compete to other social networking sites, most importantly Facebook. All of the tips and hints help us to use Twitter more wisely.

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  23. Twitter is the Number 1 social networking site.. now a day out of 10 people 9 are using twitter.. with twitter news are spreding in a micro seconds.. i like twitter very mcuh

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  25. Haha love your quote, if your not humerous or have an opinion, we don’t want to listen to you! It’s so true! Twitter is quickly becoming an effective source of marketing in Australia.

  26. I was shocked. This is such a sensible post. No wait, I mean I wasn’t shocked that *you* wrote such a sensible post, I was shocked that I stumbled upon such a sensible post. I mean, not that I *should* be shocked – I probably shouldn’t – but that it was there, and there *is* intelligent life in the twitterverse/blogosphere.

    Sigh. Maybe I should start over.

    Deep breath. There is so much self-serving crap out there about how to get rich in 20 minutes using only Twitter, a toothpick and a pair of maracas that when I stumbled across your blog I was really surprised.

    And shocked, even, as I said. I was trying to figure out who you are because you’d said something really worthwhile on Twitter and I was trying to decide if I should follow you and your Twitter bio had your web URL in it so I clicked on it – but none of that’s important right now.

    What I am actually trying to say is that this piece is brilliant, and even an “old” tweep like me learned some sage advice. So thanks. I’m sending this to all the twitter n00bs I know. (Actually, only two.)

  27. Thanks for the Twitter ‘How To’ guide. Been Tweeting as Good2Go a short while and still not really got to grips with etiquette. This is very helpful.

  28. I must admit I have been on Twitter for awhile (2009) and I couldn’t seem to ‘work’ with it properly. Thank you so much for this article, I feel helped. I also book marked this page. Just to let you know.

  29. Hi Laurel,

    It would be great if you could update this article to reflect that http://twitter.com/abcnews is not an ‘automated bot’.

    It’s true that the account was set up as a bot but we quickly saw that bots were not best practice on Twitter and so moved away from that.

    Our approach to social media is to make it an integral part of what we do, rather than an optional extra. The people who send tweets from the @abcnews account are the same people producing the main bulletins on the ABC News website.

    I’d say the account hasn’t been a bot for about two years, maybe longer.

    Gary Kemble
    ABC News

    1. Hi Gary, I rarely edit posts that are more than a day old. It gets confusing and I would be updating all the time. I trust people to look at the published date.
      Incidentally I don’t want personalised broadcast breaking News – I want automated fast breaking news. And the thought of someone tweeting what they had for lunch inbetween announcements of Tsunamis and bombings is horrendous. So it’s really not a big deal whether there’s automation there or not in the case of the ABC. We’ll leave it stand. 🙂

      1. Hi Laurel,

        Thanks for the response.

        It’s your blog so it’s your call! 🙂 Obviously, you can’t spend all your time editing posts but, given you link to this one from your Twitter profile, it might be worth doing. You can cross it out use strikethrough so people can see the change.

        Unfortunately, there’s no such thing as ‘automated fast breaking news’ on Twitter. Automated Twitter accounts generally rely on RSS feeds and on a system to check the RSS feed for updates. This can mean a delay of half an hour or more between when the news story is posted and when the tweet is sent.

        I totally agree that tone is vital. You can have human tweeting without being overly personal or, as you say, tweeting about your lunch.


  30. Hi Laurel,
    great post – full of great ideas. I will be using it in my future workshops.
    I am especially happy to have access to your social web reputation management diagram. is there any other literature you have written about it. really interesting, thanks for sharing

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  67. I’m new to twitter and was browsing around for some tips about twitter. Some of these are pretty good. Thanks For Your post, was added to my bookmarks.

  68. Can’t even believe how good this was and straight on the money. My twitter account has been plagued with spam and now I also feel the need to do way less advertisement and way more communication. Thank you so much! If there is anyone interested in chatting some say hello @sweetgirlbandb

  69. hi Laurel, is it ethical to be still promoting your “top 50 Forbes social medial influencer” billing when that was 2012 and doesnt look like you made the cut this year… isnt the power of social being up to date.

  70. Hi Laurel – great Twitter guide – thanks. Also where do you get apricot and raisin toast? I’ve never heard of it but it sounds very yummy.

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