5 steps to a social media marketing campaign

by Laurel Papworth on July 4, 2009 · 10 comments

This is for a presentation I gave as a seminar on Thursday. We (Gary Hayes from LAMP and I) structured Thursday for speakers to 50 people on their social media marketing campaigns. On Friday, I ran a one-day hands-on computer course on how to do a social media marketing campaign. Both days were run through the Australian Film Television and Radio School (AFTRS) LAMP program.

I started with explaining the structure of connecting to social networks and then pointed out that campaigns are just one – but crucial – feature of engaging with online communities. Both my 30 min talk and the one-day workshop are based on this cycle in a campaign: 

Diagram Social Media Marketing Campaign

Diagram Social Media Marketing Campaign

Nutshell time: 

  1. More than listen/stalking, really understand what the community are doing. Rituals like RT (retweet) on Twitter. Or HT (hat tip) on blogs. 
  2. Create some content – depth of content I mean – so that when people look at your Twitter profile, then can see a connection to your blog or LinkedIn or Facebook or whatever pages. You exist elsewhere and have a voice/personality
  3. Discuss what they are discussing. Give some help, be useful, answer – non campaign! – questions, 
  4. Respectfully promote your own stuff. Competitions, activities. Most companies jump in HERE. Then have to go back and build the relationship and trust through points 1 -3 . Don’t be that person! 
  5. Measure, measure, measure. KPIs against actuals. Sure number of followers of your Twitter account is important but what about sentiment or exposure vs reach on Twitter? 

You get the idea… 

SilkCharm proving the mouse is mightier than the... chalk?

SilkCharm proving the mouse is mightier than the... powerpoint?

The workshop yesterday was fun – for me anyway. I split the class into 3 and gave them a 1 million dollar campaign each, to pitch. Then we worked through what we could do as a purely social media campaign. Just a game really, but a great way to get online, find communities, do some blogging, tagging, measuring and so on. Not a lot you can do in one day but when I read out the winner (it was a real competition run a while ago by AdAge) the class were impressed with what they came up with in comparison. 

By the way, my powerpoint above is currently a presentation of the day at Slideshare hence the few hundred views since yesterday. If you hate powerpoint presentations you’ll probably love this video – it’s hilarious.

Microsoft PowerPoint: How To Improve Your PowerPoint Presentations

Hi, My Name’s Laurel and I’m a PowerPoint Addict. Signing Off….

Popularity: 17% [?]

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2 Tweets 2 Other Comments

{ 2 trackbacks }

5 steps to a social media marketing campaign | Laurel Papworth … | organicsocialmedia
July 4, 2009 at 8:23 pm
Social Media: Social TV and building audience communities online | Laurel Papworth- Social Network Strategy
September 28, 2009 at 9:04 pm

{ 8 comments… read them below or add one }

1 cash gifting practice July 4, 2009 at 9:12 pm

Thanks so much for sharing this Laurel. I can’t get enough social media insight :)

I can appreciate #1 on your nutshell list.
I’m relatively new to twitter. I started to retweet yesterday and received over 50 followers within a 24 hour period. It’s always about giving before you get with everything that you do.

Ryan

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2 Eric Fontaine July 5, 2009 at 4:28 am

Hi, I am the Marketing Director at HeySpread.
That is true, Tubemogul is a great service.

But you should also have a look at HeySpread – http://heyspread.com. Far cheaper, with exclusive features such as YouClone (copy/paste your YouTube videos to any other platform automatically and in one shot), powerful and user-friendly interface, REST API for an easy and fast white label integration.

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3 Laurel Papworth July 6, 2009 at 3:51 am

I’m seriously getting tired of HeySpread bobbing up and inserting themsleves in the conversation everytime someone mentions TubeMogul.

For example, how many times can you spam “Hi, you should check HeySpread to mass-distribute and track videos – http://heyspread.com – from @particles” on Twitter? Someone will report you to @Spam

The fact TubeMogul doesn’t do that, undoubtedly means TubeMogul is a better service. Perhaps rethink your “social media” broadcast strategies and start to engage properly?

Reply

4 Eric Fontaine July 7, 2009 at 4:25 am

Dear Laurel,

I definitely understand your opinion.

Nevertheless, Tubemogul has started this way of doing things.

They commented everywhere we were shown. Just see this link on a very famous blog: http://www.techcrunch.com/2007/07/08/heyspread-centralized-multi-point-video-uploads/

Just have a look at the last comment and the date. 2 years ago…

So, Tubemogul developed its service on HeySpread fame. Not very fair, do you?

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5 Daniel July 31, 2009 at 9:35 am

I just checked out the heyspread website as we are looking for a delivery platform that means we don’t have to post our vids on our own platform and also on youtube. So the social marketing is working for Eric.

Laurel, do you have sound to go with your presentation?

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6 Nicole September 25, 2009 at 3:09 am

Great post and presentation. Can you recommend someone with your skills in the U.S. or even the Southeastern U.S.?
Thanks!

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