Australia Social Network: Customer Service and The Future

Miss me? I’m still in Singapore, teaching Social Media campaigns and how to build branded microcommunities for the Singapore Government. I’ll be back next week. In the meantime, here’s an interview I did with Choice Magazine on the future of social networking: In the future, we will turn to the internet to get a job,…

Generations of Fear

Big news on Slashdot today: theodp writes “Confirming paranoid high-schoolers’ fears, a new Kaplan survey reveals that 10% of admissions officers from prestigious schools said they had peeked at sites like Facebook and MySpace to evaluate college-bound seniors. Of those using the profiles, 38% said it had a ‘negative impact’ on the applicant. ‘Today’s application…

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