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AI Proof Your H.R. Career

Executive summary of HR & AI workshop:

Typically a 2 day workshop where you discover how to transform the threat of AI into a powerful ally within the HR landscape. As an Human Resources professional, embracing artificial intelligence doesn’t just safeguard your career against technological disruption; it enhances your strategic value within your organisation. Through practical, hands-on examples and expert insights, this series will guide you through the most effective ways to integrate AI tools like ChatGPT into your daily HR tasks—from streamlining recruitment processes to enhancing employee engagement. This course is crucial for staying relevant and competitive in a rapidly evolving workplace, empowering you to not only survive but thrive in the age of artificial intelligence.

Real world implications.
“IBM May 2023: CEO Arvind Krishna announced a hiring pause in May 2023, but that’s not all. Later that month, the CEO also stated the company plans to replace nearly 8,000 jobs with AI. Krishna noted that back-office functions, specifically in the human resources (HR) sector, will be the first to face these changes. In recent weeks, the company has opened up dozens of positions for AI-based roles to help develop and maintain these systems.”

“IBM March 2024: IBM is reportedly laying off employees in its communications and marketing division as the company looks toward AI to replace non-customer-facing roles.”

see more in Resources at the bottom of this page.

Video of Laurel Papworth talking about Artificial Intelligence (AI) and Human Resources (HR)

Transcript of Video on HR and AI lecture

[00:00:00.450]
Hello, my name is Laurel Papworth, and I have a course called AI Proof Your H.R. Career. And one of the reasons I have that, is because it looks like HR are one of the main sectors, the verticals, to be impacted by AI at the moment. By impacted, I mean that IBM, the CEO, Arvind Krishna, said last year that around 26,000 non-customer-facing roles would be released to make way for and specifically listed, I think it was 8,000 HR jobs.

[00:00:36.140]
I have two concerns about that. One is, HR is the one that should be managing the implementation of AI in the organisation, not IT. If you’re looking at corporate culture, onboarding, transitioning between human jobs to AI can do, absolutely, HR is there to strategise and work with the organisation. By releasing HR, you get rid of the pesky department that’s going to say, “you can’t do that. Regulations, compliance, or just ethics and human decency and employer branding” and all that stuff. The second one is, you can’t just sit AI down in a chair, the seat of which has still been warmed by the bottom of the human being that was in it before, and say, “Oh, there’s the toilets, there’s the coffee, and the station room is behind you let us know if you have any questions”. That’s not how AI works. AI is our copilot, WE’RE the pilot. You can’t just remove everybody and then put AI in charge. That is not going to work out well.

[00:01:43.740]
Most companies, including IBM, are taking those tens of thousands of heads, – marketing, HR, back office type of jobs and putting that money into AI staffing. So people with an AI background. And that’s short term. AI can teach AI better than humans can. So once everything’s set up, the AI will start to use langchain, will start to use tools to improve its own services.

[00:02:15.670]
For this reason, I’ve been teaching a course called AI Proof Your H.R. Career, and you can discover how to transform the thread of AI into an opportunity for you as a HR person. Now, if you’re one of those people that says,”I don’t want to work with AI, I’m never going to work with AI, I hate AI”… You’re in trouble, but I wish you luck, you do you.

[00:02:38.800]
For the rest of you, we need to work with AI and we need to show that the human in charge is so valuable in this scenario. As a human resources professional, embracing AI or artificial intelligence, it doesn’t just safeguard your career against technological disruption. It enhances the strategic value that you offer the organisation.

[00:03:03.310]
So with this course, we’re doing practical hands-on exercises, examples, case studies, and integrations, looking at integrations into your HR work. Just to be clear, you are NOT an AI, so don’t act like one. Release the make busy work. Let AI do anything that’s formulaic, templated, checklisted, things like that, and be the best human driving the AI that you can possibly be in the HR sphere. There’s a lot more information on my website, https://laurelpapworth.com. And as always, stay human.

Target Audience

If your job involves some or all of the following, and/or you want to copilot with artificial intelligence and/or this course is for you:

  1. HR Managers and Directors
    • Senior HR professionals responsible for strategy development and overseeing various HR functions, seeking to integrate AI tools to enhance efficiency and decision-making.
  2. HR Generalists and Specialists
    • Operational HR practitioners involved in recruitment, employee relations, and performance management who want to leverage AI to automate routine tasks and focus on more strategic aspects of their role.
  3. HR Technology Consultants
    • Consultants and advisors who specialise in implementing HR technology solutions and want to stay ahead of the curve with the latest AI advancements to provide informed guidance to their clients.
  4. Learning and Development Professionals
    • L&D experts looking to understand how AI can be utilised for creating personalised learning experiences and career development pathways for employees.
  5. Talent Acquisition Professionals
    • Recruiters and talent acquisition specialists interested in using AI for improving the efficiency and effectiveness of the hiring process, from resume screening to candidate engagement.

LOCATION and DATES of HR and AI course

Public courses: Currently running in July in Sydney CBD and possibly being licensed to other organisations for public courses. Private courses also available for corporate and government training in Human Resources. In any case please email pa@laurelpapworth.com.

Curriculum of AI Proof your HR Career course

  1. Co-create HR Strategy
    • Assist in analysing workforce data and trends to inform strategic decision-making.
  2. Onboarding of New Staff
    • Automate routine onboarding tasks and provide interactive support for new hires.
  3. Automating Recruitment Processes
    • Screen resumes and conduct preliminary interviews to identify suitable candidates.
  4. Employee Engagement Monitoring
    • Analyse employee feedback in real-time to gauge satisfaction and engagement levels.
  5. Performance Management
    • Facilitate continuous performance reviews and feedback using data-driven insights.
  6. Training and Development
    • Recommend personalised learning paths and career development opportunities based on AI analysis.
  7. HR Query Resolution
    • Serve as the first point of contact for employee inquiries, using chatbots to provide quick responses.
  8. Enhancing Diversity and Inclusion
    • Audit job descriptions and HR communications to ensure language neutrality and inclusivity.
  9. Predictive Analytics
    • Predict future trends such as turnover rates and hiring needs based on current data patterns.
  10. Compliance and Risk Management
    • Monitor and ensure adherence to employment laws and policies through regular audits and reports.
  11. Ethical Considerations and Bias Mitigation in AI
    • Understanding ethical implications of AI in HR.
    • Strategies to identify and mitigate biases in AI-driven HR processes.
    • Performance of AI – “hallucinations” and “catastrophic failures” mitigation
  12. Future Trends in AI for HR
    • Exploring emerging AI technologies and their potential impact on HR.
    • Preparing for future AI advancements and their integration into HR practices.
  13. Capstone Project: Implementing an A
    • Designing and proposing an AI solution for a real-world HR challenge.
    • Applying course knowledge to create a strategic implementation plan.
    • Present back to the group your project strategy.

This curriculum is designed to equip HR professionals with the skills and knowledge necessary to leverage AI effectively, ensuring their roles evolve with technology and continue to add strategic value to their organisations.

About Laurel Papworth

Artificial Intelligence

Laurel has taught AI, algorithms and big data at University of Sydney, UWS, UTS, UoA, AFTRs, and Universities in Singapore, Portugal and Saudi Arabia and currently teaches AI at Australian Institute of Management.

Educator

CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Taught social media marketing at Uni of Sydney for 12 years. More Info

Clients

Laurel has consulted, mentored, spoken at conferences, run workshops and project managed clients including: Senators and Ministers (over 20 of them), Australia Parliament House, Westpac bank, Prime Minister of Malaysia, Royal House of Saud, multiple universities globally, NBC Universal Studios, Channel Ten Big Brother community, Ministry of Defence Singapore and more. Client List

Personally

Laurel has 22,000 online students. Laurel Papworth personally connects to 11 million followers online and has taught around 100,000 people in the last 10 years. Named by Forbes™ Magazine in the Top 50 Marketing Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media & Marketing bloggers (AdAge™) Testimonials

Resources for HR and AI:

Copiloted with OpenAI cos I work smarter not harder. 😍