1. Was just listening to your speech from the Digital 2009 summit, and the Now We Are Talking blog was mentioned.

    5 mins later, your tweet came through which pointed here.

    It’s sad that corporate conversational channels don’t seem to have the resilience required engage with consumers online.

    People trust other people .. more than companies.

  2. Hi Laurel,

    We do care and we are pleased that you do to. Telstra’s involvement in social media has not been an experiment but a serious commitment to the space. We do try to pay respect to the community that engaged with NWAT and if you are interested you can find it archived by the National Library.


    NWAT’s successor will be worth the wait – sorry that ‘the hoardings” are up, like an office refurb, but we want to get it right and with the involvement and contributions of the online community.
    .-= Craig Middleton´s last blog ..We’re still listening =-.

    1. Craig, we both know this isn’t about a business service being closed temporarily for renovations. Not unless Telstra typically has Facilities remove all the items off people’s desks including personal photos, mementos of holidays and cutesy calendars with fluffy kittens on them and dumps them at the library.

      I did say you had it HALF right tho. 😛 Just a little more care ok? We’ve linked to you in the past – those links are now deadlinks. Same with social bookmarking. We’ve quoted stuff that we can’t prove anymore. And so on and so forth. Communities are not business services in isolation but carry a whole weight of the ecosystem.

      Suggest you read the Disney link again – why would parents convince their kids to sign up again to a Disney service when it might get pulled with no warning. Why would people invest time in comments and discussions when their social media collateral gets removed?

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