How can communities – Silicon Valley, Wall Street, Hollywood – manage harassment and abuse situations? Are Health and Education doing a better job? When I evaluate communities online and offline I look for power bases. They include but are not limited to, popular influencers, designated leaders, tribal groups and rites of passage/rituals. Demographics, psychographics and…
16 tips to understanding and using hashtags from communities of interest, to search, to measuring velocity to #socialmedia discoverability. Hashtags are important!
What happens when you get your visuals WRONG in a Facebook Social Ad? Here come the 13 year olds! FYI I’m an idiot.
iGoogle shutting down, what else can be used for Social Media Monitoring?
Automating social media – but what about spam management? Manage your Direct Messages (DM) in Twitter and Facebook Inbox.
Pinterest chooses not to let users block spammers, encouraging users to report the spammers to them instead. Risks: legal, costly, membership loss.
Online social gaming company, Rockyou with 32 million gamers, and $129,000,000 of funding, got fined $250,000 for revealing the usernames and passwords of their members, and putting at risk their webmail (Gmail, Yahoo etc) accounts. Oh and they fibbed about their security, compromised by a hack that’s been around ten years.
Occupy Wall Street or #OccupyWallStreet – the demonstrations have turned nasty with NYPD arresting, macing hundreds of people. A summary of social media responses including Citizen Journalism is Process Journalism, Why Governments Fear Social Media and online communities – the Demise of Representational Democracy, Why Traditional Media Ignores or Reviles Social Media, Move over Government,…
I loved interviewing Leah Howard who plays Mrs Corry in Mary Poppins and is Disney’s online community manager slash social media manager for the show. We grabbed a drink, Vashti held the camera and we chatted on about Facebook, Twitter, audiences, story lines and the future of social entertainment. Leah Howard as the social media…