GAMIFICATION of the Enterprise: Rewarding badges and points systems on your intranet – social scorecards – could be the turning point for turning your enterprise 2.0 systems from a thing of work to a thing of play. Foursquare becomes Social Work and all the better for it. And don’t be surprised if Facebook comes up…
Interesting. I mentioned on Twitter that I would like to go to Australia Sharepoint Conference but can’t justify the price of the ticket (not core business for me). So Kerriann contacted me on LinkedIn (not Twitter) and offered me a ticket. Cool. I’m going and so is my mate Jodie Miners aka JodieM. You can…
Pizza Kitchen are sued for trashing a marketing company while on Facebook and Twitter. Social media staff guidelines FTW!
Avon use cloud computing to create a social network of salespeople.
Was on a panel today, at Cebit 2009 at Darling Harbor, Sydney. You might like part two where I showed a list of Enterprise 2.0 tools and “built a company” from them. In 15 minutes. FredCavazza.net for social enterprise layout Prosper.com for peer to peer loan for startup TheFunded.com for checking out your Venture Capitalists (I’m a paid…
For Public Relations who are concerned about Crisis Communication in Social Networks and are responsible for Social Media Training across the organisation. (40 Social Media Staff Guidelines here) Facebook banned in the workplace? LinkedIn blocked because it’s an excellent jobsearch tool? Busy finding proxies to access Twitter? Using the company’s mobile phone to watch YouTube…
A press release I did through Porter Novelli/3 Mobile got picked up in Queensland: Facebook and other social sites banned by many bosses AUSTRALIAN bosses are more straitlaced than their European counterparts when it comes to allowing access to social networking websites. An online survey of 1000 Australian employees found 55 per cent said their boss…
Staff will talk: Last week Virgin got a lot of publicity for firing ‘13 flight attendants for criticising the airline’s flight safety standards and describing its passengers as “chavs” on a social networking website’. (ZDNET) Virgin on Facebook, BA on Facebook (apparently BA Customers are smelly and annoying), pilots on their forum – talking about…
Customer Service – not Marketing, not P.R., not anyone else – should be handling the online community relationship with your customers. Or, if you have a technical product/service, it’s technical support, or helpdesk. Surely that’s obvious? Yes? No?I laid out different community manager roles in this post, and have talked about customer service running social…