1. Your first tweet was sent less than an hour ago and you already write a post, give the company some more time to answer you.

    1. You are confusing social media with “feedback forms”. This post isn’t for Hoyts, it’s for my students and my social network.

      Don’t worry it’s a common error – we blog and tweet for our audience, not for the subject of the discussion. Some online communities even exclude the Business they are discussing “we are talking about you, not to you”. Expect to see that more often.
      (and I’ve already heard back from them, on one of the issues. )

  2. It’s expected to have good and bad critics in every business. You just have to be realistic and be more aware in peoples points of view.

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