The new analytics

Hey Vicki (and everyone)! Look what I found! I swear, I wasn’t even looking and then I saw this ad and when I clicked through I found the websidestory report that has JUST come out – page 1 New Technologies have emerged – has your web analytics solution kept up? We were only talking about this earlier today. Wierd huh? *plays twilight zone music*

They claim there are four keys to online success for media and content web sites.

  1. Increase Online Advertising Revenue – streaming video and audio.
  2. Provide Fresh and Compelling Content – they talk about KPIs of % of low/medium/high click depth visits, time spent per visit, average page views per visit, average number of streams viewed per visit, % of complete streams viewed, ratio of new to returning visitors. Nothing unfortunately on measuring user generated content tho..
  3. Increase your companies reach – including measuring HTML and WML web sites through mobile devices.
  4. Increase Registrations and Subscriptions – differentiating between paid subscribers and non-paid to understand the difference in navigation and optimise the site content to attact more people willing to sign up to premium services.

Of course the whole “white paper” is an ad for HBX Analytics but at least they are working through the issues:

New technologies such as streaming media, Ajax, RSS feeds and web enabled mobile phones are becoming more pervasive and are transforming the way media companies and consumers are interacting with each other and online. These new technologies call for new way to meaure, optimise and monetise online activity.

You might have to sign up (for free) for the paper, but it’s an interesting read.

Laurel Papworth

Named by Forbes™ Magazine in the Top 50 Social Media Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media bloggers (AdAge™). CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Laurel has manager Facebook Pages for Junior Masterchef, Idol, Big Brother etc. and have consulted on private online communities for banks Westpac, not for profits UNHCR & governments in SE Asia. Lecturer, social media, University of Sydney for 10 years and Laurel has 11,000 online students. Laurel Papworth personally connects to 6 million followers online and has taught around 100,000 people in the last 10 years how to be social media managers.

2 thoughts on “The new analytics

  1. Yay Laurel! Isn’t it nice to know you’re not insane — er — I mean, alone in your thinking. 😉

  2. Seems like their analytics are still measuring the structure of visits and not the context.

    Page views, length of visit, etc. are mechanical measures that don’t translate well to measuring the reasons people actually visit. If you don’t know why they are coming, it is likely that they will stop coming.

    Yes, they are good proxies for general health, but they are lousy for planning for future activity.

    I like context. Gimme some context!

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