Job: Community Moderator – About.com – New York

It’s in New York. If you are Australian, there is a special visa called the E-3 that is only for Australians to work in the US of A.

Job Description

Job Title:
Community Moderator – About.com
Job ID:
Location: NY-NY-About.com

The About.com Community Manager is part of a team that is responsible for building community, maintaining community standards and ensuring that user contributions to the site are in keeping with the site’s standards.

Specific responsibilities include:

  • Build forum communities:
  • Develop and implement consistent community policies
  • Work with Guides to identify forum moderators to assist them
  • Work with Guides to structure forums around topics that will appeal to users
  • Target specific forums that have high growth potential, and work with Guides and volunteer moderators to build community
  • Maintain community standards
  • Work with Guides and Moderators on an as-needed basis to manage forum disruptions and deal with disruptive members
  • Ensure quality contributions
  • Screen user-contributed content for violations of site standards


  • Proven success building online engagement and community
  • Must be well-versed in current trends and concepts relating to online communities
  • Strong online communication skills via email, forums and other methods
  • 3-5 years experience working with online community required

If you get the job, lemme know? I need somewhere to stay in NY. heh.

Laurel Papworth

Named by Forbes™ Magazine in the Top 50 Social Media Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media bloggers (AdAge™). CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Laurel has manager Facebook Pages for Junior Masterchef, Idol, Big Brother etc. and have consulted on private online communities for banks Westpac, not for profits UNHCR & governments in SE Asia. Lecturer, social media, University of Sydney for 10 years and Laurel has 11,000 online students. Laurel Papworth personally connects to 6 million followers online and has taught around 100,000 people in the last 10 years how to be social media managers.

2 thoughts on “Job: Community Moderator – About.com – New York

  1. Laurel,

    You’re always welcome to crash at our tiny apartment…..though Harlem may not be your ideal ‘Manhattan’ location 🙂

    Book ahead as we always have a stream of aussie geeks dropping in for work or holidays.


  2. You are such a sweetheart. *blows kisses* I will bring Tim Tams and Vegemite, you poor little Aussie expats. Promise 🙂

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