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Healthcare and Online Communities


Carolina NewsWire reported that:

Cary, North Carolina — ProviderLink, Inc., a healthcare I.T. communications company dedicated to helping clients build results-driven online communities, announced that Our Lady of the Lake Regional Medical Center, the largest private medical center in Louisiana, has successfully implemented ProviderLink’s communication tools. The medical center’s case management team is now using ProviderLink to communicate online with government and private payors, as well as skilled nursing facilities, all through a single interface and workflow.

ProviderLink seem to have understood one of the key points of online communities:
Most difficult of all, the technology must provide real value even before all of the healthcare organizations in a given community are online with the new network. In other words, if there were no value proposition for the early adopters then there would never be an online community.

And now for the scary part:
The medical sector spends as much as $125 billion annually on unnecessary and inefficient communications. The Wall Street Journal 7/2/03

What’s an equivalent workflow/online community system for healthcare here in Australia? Anyone?

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Laurel Papworth

Named by Forbes™ Magazine in the Top 50 Social Media Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media bloggers (AdAge™). CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Laurel has manager Facebook Pages for Junior Masterchef, Idol, Big Brother etc. and have consulted on private online communities for banks Westpac, not for profits UNHCR & governments in SE Asia. Lecturer, social media, University of Sydney for 10 years and Laurel has 11,000 online students. Laurel Papworth personally connects to 6 million followers online and has taught around 100,000 people in the last 10 years how to be social media managers.

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