Australia: Job with Club Penguin (Walt Disney) from LaVolta

You might like this one, working with penguins all day:

Walt Disney is launching Club Penguin in Australia.

Overall Purpose of the Role:
Develop and build a supportive and positive Club Penguin community that ensures all team members receive development and training opportunities. Ensure excellent customer service abiding to the Club Penguin community support standards, taking the values of the flagship Club Penguin market and translating those values into the local Australian culture.

Some of the responsibilities:
-Develop a culture with a strong affiliation to the CP brand
-Run regular information sessions and create an open forum for discussions
-Facilitate delivery of superior customer service
-Monitor quality and quantity of email responses to agreed standards
-Provide leadership, coaching and development opportunities for team
-Develop rosters to meet business needs and prioritise workflow

-5+ years experience in leadership or team management roles
-Online and digital experience
-Previous experience in children’s entertainment an advantage
-Experience in developing and running training
-Good negotiation and influencing skills
-Excellent understanding of Australian and global “pop” culture

To apply for this role please send your resume and bio to Sally Mills via connect@lavolta.com.au

Let me know how you get on, if you get any gossip etc.

If you’ve never heard of Club Penguin, you should have. I’ve blogged about it before, although it was a year ago so I don’t blame you for not remembering ( Kids and Penguins) BUT you can see here, that stickability wise, it doesn’t do too badly at all. Maybe you should keep an eye on Club Penguin hmm? Australian usage, those figures. Habbo of course, still rules (200,000 Australian tweens, spending about 5x as long as ClubPenguin). That could be the age gap though. And the revenue streams vary.

Might be all a little too sweet for you? hmmm?

There’s more gold in assessing the NeoPets vs ClubPenguin vs Habbo playoff than the MySpace vs Facebook vs Bebo, in my book.

Laurel Papworth

Named by Forbes™ Magazine in the Top 50 Social Media Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media bloggers (AdAge™). CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Laurel has manager Facebook Pages for Junior Masterchef, Idol, Big Brother etc. and have consulted on private online communities for banks Westpac, not for profits UNHCR & governments in SE Asia. Lecturer, social media, University of Sydney for 10 years and Laurel has 11,000 online students. Laurel Papworth personally connects to 6 million followers online and has taught around 100,000 people in the last 10 years how to be social media managers.

2 thoughts on “Australia: Job with Club Penguin (Walt Disney) from LaVolta

  1. Sounds like a fun job and, yes, Club Penguin is definitely a site to keep an eye on over the next few months.

    Also, thanks for posting the social networking jobs the you come across. They’re precisely what I am most interested in these days 🙂

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