1. Laurel, sign me up for the army!

    I’m trying hard to convince the public sector bureaucracy of the value of E2.0 tools, but entrenched silos, closed views of the value of collaboration and openness as a knowledge management benefit, etc. are pretty alien in this space.

    My presentation at WSG in Canberra on 26 June might make a start…

  2. No, no, they’re right. The trick is to milk it.

    We must lie to our customers as much as possible. It’s the only way to win their respect.

    Dazzle them with the bright, shiny Flash animation & we’re away…

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