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Apple 0 Blogosphere 1 – bogus iPhone email


Copied wholesale from TechCrunch because TechCrunch has all that fibre goodness your blog needs:

Engadget Knocks $4 billion off Apple Market Cap on Bogus iPhone email

Michael Arrington

42 comments »

What a day for Apple investors. The stock started off strong today on a lot of pre-market buying, despite news that Amazon will finally start competing on sales of DRM-free music.

Then, whoops, at 11:49 AM EST Engadget posted saying that the iPhone and Leopard operating system launches would be seriously delayed. They based the story on an internal Apple email that was forwarded to them. The original post:

This one doesn’t bode well for Mac fans and the iPhone-hopeful: we have it on authority that as of today, the iPhone launch is being pushed back from June to… October (!), and Leopard is again seeing a delay, this time being pushed all the way back to January. Of 2008. The latest WWDC Leopard beta will still be handed out, but it looks like Apple-quality takes time, and we’re sure Jobs would remind everyone that it’s not always about “writing a check”, but just how much time are these two products really going to take?

Apple’s stock promptly tanked on massive selling, going from $107.89 to $103.42 in six minutes (11:56 – 12:02). This wiped just over $4 billion off of Apple’s market capitalization. A lot of people lost a lot of money very quickly.

Well, it turns out that the email was a hoax. In an update, Engadget said that the email was in fact sent from Apple’s internal email system, but that it was not accurate. Apple quickly notified Engadget of the error, saying “This communication is fake and did not come from Apple. Apple is on track to ship iPhone in late June and Mac OS X Leopard in October.”

By 12:22 Apple stock had mostly recovered and it ended the day down just $1.40/share, or $1.25 billion in market cap.

Let the lawsuits and criminal investigations commence (although to be clear, I do not believe Engadget will have any liability here. Apple may, if the email did originate from its servers).

Microsoft and Sun have open policy regarding employees and sundries blogging. Apple and Google veto it. But how does Apple fight back when a whoopsie like this one happens? How do YOU fight back? Now hon, put down those cute drawings and plans for a Second Life installation, go back to the drawing board and come up with some baby steps to get yourself established in these massive conversations that are happening around your products and services.

This is my cue to advertise my own corporate blogging and Web 2.0 services. But I ain’t gonna. *shrugs* I don’t really care if you use me or someone else but for goodness sakes, get someone in to advise you on what to do when the pixels hit the fan. Blogs like mine only scratch the surface of what is required. And – note to Apple – maybe the stock wouldn’t have dropped if the blogosphere could’ve posted the question on some blogs and waited to see the response? Better safe than sorry doesn’t happen so much if you have a good ol’ chat going with your customers.

Unbelievably nice day in Sydney. The harbour looks mighty fine.

Laurel Papworth

Named by Forbes™ Magazine in the Top 50 Social Media Influencers globally, named Head of Industry, Social Media (Marketing Magazine™) and in the Power150 Media bloggers (AdAge™). CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) Adult Education. Laurel has manager Facebook Pages for Junior Masterchef, Idol, Big Brother etc. and have consulted on private online communities for banks Westpac, not for profits UNHCR & governments in SE Asia. Lecturer, social media, University of Sydney for 10 years and Laurel has 11,000 online students. Laurel Papworth personally connects to 6 million followers online and has taught around 100,000 people in the last 10 years how to be social media managers.

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