Mike *Fang* Seyfang asked an interesting question on Facebook a month or so ago, and got some diverse answers. “Is FaceBook a Walled Garden“. I want to ramble on a lot longer than Facebook let’s me, so am going to think out loud on here. Short Answer: Walled Garden – the host or service provider restricts access to content (e.g. mobile phone content providers), products and services, other members and tends to control navigation. Gated Community – the members restrict or open access to their private profiles, private groups and private products and services by choosing themselves who gets access Continue Reading…

 

Well golly gosh, The Australian Financial Review has got a crap site. I would’ve probably paid for this article but it’s not clear it’s even on there. I couldn’t find a search button. Went out in the pouring rain to buy the paper instead. I think it’s the last time I’ll do that… The number of Australian’s using blogs has soared over the past year, but companies are still struggling to find a way use one of the fastest growing parts of the internet as a marketing tool. – do you think they should do one of my courses, or Continue Reading…

 

I nearly took a job at Blake Dawson Waldron, Lawyers, about, oh, twenty years ago. But that’s beside the point: Avatars and Agreements Latest legal developments in marketing.Making marketing relevant in a consumer-driven world is the challenge for every organisation. Marketers are turning to new media as they look for novel and relevant ways to connect with consumers. Join Blake Dawson Waldron’s intellectual property team for an insight into the legal issues surrounding virtual online communities such as Second Life. The BigPond experienceJason Romney, National Manager Commercial StrategyBigPond, will share Telstra’s experience in developing a presenceon Second Life.Getting a life Continue Reading…

 

Hat Tip: Stephen Withers of ITWire. Brisbane and Launceston helpdesks of Telstra are being closed down – or ‘boned’ (Telstra employee words, not mine). Nothing too unusual I guess – redundancies happen- just odd that Telstra have what… 14 bloggers? This is the second one to be booted. Conversation over Technical Difficulties: It’s the end of the world as we know it, and I feel fine… by Nic Frankpitt, Friday, 08 June 2007 This post contains an angry person ranting. I thought you might like that as a warning, first of all. If you don’t want to read it, that’s Continue Reading…

 

EDIT (cos I forgot there are non-Australians out there who wander into this blog) Senator Helen Coonan, Federal Minister for umm telecommunications and umm IT things, keynoted at a small conference CommunIT (Not for Profit IT) conference in small-town Adelaide, South Australia on BroadBand for Rural Australia. She spoke and left with no question-time. Ack, I should’ve written this up earlier when it was all fresh and pumping. Is that why blogs are so darn addictive? Anyway, here goes. Politics have to change the way they “use” conferences and events to launch their bits of paper. I’m serious. Preaching to Continue Reading…

 

Never let it be said that I don’t follow through. I blogged the other day about Google having a G’Day California in GooglePlex US to attract employees to come to Australia to work. It’s all happening at 6-9pm today Mountain View California time. I think that’s about 7am to 10am tomorrow our time. Don’t take my word for it though – my ability to do time zone conversions is about as good as my ability take direction and read maps and keep my mouth shut and … : Or is there something we could do online at that time (6-9pm Continue Reading…

 

…and fourth download *sighs*. Ah well, my laptop is nice and clean now . So yes, I just downloaded Second Life yet again. This time from Telstra’s Big Pond Second Life servers. I am at 10 gig of a 12 gig monthly limit – and I have until beginning of Mayto eke out mybandwidth. Grrrr. So it’s nice to know some things come free with Big Pond. So, since 28th March 2007:Linux: 69 downloads and 3.5 stars from 6 votesMac : 243 downloads and 2.7 stars from 7 votesWindows: 3,516 downloads and 3.8 stars from 62 votesIs that a lot? Continue Reading…

 

N.B. This note appeared two days after the problem started, and one hour before it was resolved. it didn’t appear on the main status page which read ‘green light’ during the entire outage, but in the My Status page (login required). Just a note for the Aussie readers: there’s been a problem on the ‘net for the last 24 or so hours. We can reach some pages but not others. It seems to be a problem with Telstra POIs. I’ve been on the phone with Telstra BigPond cable but besides the usual – restart router etc – they are at Continue Reading…

 

Thanks to everyone who messaged and emailed me – here’ s the link in case you missed the ABC’s Four Corners program on You Only Life Twice. And yes Mum, I’ll be careful in-world. *rolls eyes*. BTW that Julian Dibbell book on Play Money is really really fascinating. I spent some time wandering around Telstra Big Pond’s “The Pond” Sydney Harbour Bridge in Second Life yesterday and today (yesterday being the bridge’s birthday, and me too lazy to walk the real thing). Big bridge, lots of fireworks, massive 75th birthday sign and no one else around. Except a telco buddy Continue Reading…

 

I was at a breakfast with Martin Dalgleish last week and he had a couple of smartypants comments to make about BigPond’s useability. Another lady piped up and asked him how much of PBLs budget goes on NineMSN’s useability studies. Gently smacked down – PBL keeps NineMSN operational budgets seperate of course. But I do know what she was implying and she’s right, NineMSN’s useability is a shocker. People in glass houses shouldn’t caste the first stone (or mix metaphors). But bad as it is, thats not the worst part: its the Sociability. From NineMSN’s mediacentre. Reach 73 percent of Continue Reading…

 

I wandered over to Mike Walsh’s blog a few weeks ago and berated him mildly for not putting on another On The Couch withMike Walsh/Fourth Domain Estate Extravaganza. Lo and behold, we get an email to come chat with Jack Singleton. I doubt he listened to me (he doesn’t seem to dialogue on his blog) but I am still gonna claim responsibility for cracking the whip. So, last night we (the usual suspects) hopped into bed with Mike and laughed and giggled our way through the chat with Jack. His 1800 Telstra story was hilarious. I intend to ring it Continue Reading…

 

I did have high hopes for NowWeAreTalking (see my bloglet and subsequent comments) Telstra’s attempt to build an online community around it’s services. But. The Age (Helen Westerman and Rebecca Urban) has an article, Telstra makes a discourtesy call. TELSTRA’S online mouthpiece nowwearetalking.com.au likes to do some plain speaking.But a recent posting taking a swing at rival Optus regulatory affairs chief Paul Fletcher has caused some internal embarrassment for being a bit too unvarnished.The blog entry was apparently news to site editor, chief Telstra spokesman Rod Bruem, who has just returned from overseas. And he was not happy about it.“We’re Continue Reading…

 

On November 5th, I wrote in Sydney Morning Herald’s Razor blog:Wiki collaborative efforts work beautifully. Telstra may indeed have plenty of smarties but even smart people get in a rut, going round and round and round. They may find that more viewpoints and input equals greater creativity of solutions. And if the “smarties” really had everything under control, they wouldn’t be facing the situation they have today, no? A wiki intiative wouldn’t hurt and might actually help, at least people would feel they had a say. If Sol can raise customer satisfaction with something as simple as forums or a Continue Reading…

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