I’ve been working with a PR agency for a while (best part of a year) and one key concept is that Public Relations is about managing multiple Publics. If you have the relationship with the community, and they like and respect you,  it’s tough to turf you out and go with a competitor agency. Build and manage the community and you automatically take on a “public relations manager” role.

How does it work? Well, what if you manage PR for a cosmetic company? Today you do your best to get them articles in women’s magazines, hand out free samples and so on. But tomorrow, the company that manages say, the largest community of women in the right demographic online, becomes a public relations company. Companies approach them and ask if they can talk to the members, and advice on the best way of engaging with them. External PR consultants will know which community managers to approach and how to approach them. It’s going to be easier than managing a whole swathe of bloggers and twitterers and Facebook page owners. But still, an intermediary sets the parameters for discourse:

McCann Worldwide Group (Jobs Problogger)

Seeking Australian mum bloggers to write about what they love to write about

What we need

Firstly, we’d like to apologise: ‘mum bloggers’ isn’t a great term but at least it got your attention.

We’re currently on the lookout for Australian mums (with kids under 10) who can write their socks off. We’re working with a variety of large companies on building great content-rich websites, many of which will focus on mums.

Depending on who puts their hand up, we can work with you in a variety of ways – retainer (eg 10 articles per month), one-off hero posts, and possibly part-time to full-time. We just need to see who’s out there.

What we’re looking for:
- Proven experience in the online content space
- The ability to turn a personal story into a universal lesson
- Headlines that snap readers’ attention
- Content you’ve made online that people have linked to and commented on

It’s pretty broad, really.

There are two types of content we’re looking for:
- Personal stories turned into lessons
- SEO-inspired brilliance

About McCann Sydney

McCann is one of the oldest and biggest advertising businesses in the world. In Sydney, we’ve been furtively re-shaping. We have a whole lot of work coming out in the second half of 2010 that people simply would not expect from us. We’re evolving our approach, processes and culture to create something very different and meaningful.

We’ve kept our heads down this year, focusing on action – not words. And off the back of this focus, we now need to find some likeminded vagabonds to help us on our new trajectory.

http://www.mccann.com.au

How to apply

Applying

If you’d like to apply please email contact@mccann.com.au with:
- A link to 3-5 examples of your best (and most interacted with) online content
- Your CV and link to a LinkedIn profile if you have one
- Topics you believe you are excellent at writing about
- Your knowledge of search engine optimisation (rate yourself out of 10)
- What sort of work situation you’d be looking for from us (freelance, part-time etc)

Posted on: 06/21

See what they are doing? Clever clogs.

As a community manager you ARE the public relations manager. And you should send packing any PR people who try to run a campaign on your community without your consent. Whirlpool.net.au do a brilliant job of sending any interlopers off – including politicians and their spin. (s)He who has the relationship, wins. Twas ever thus.

Hat Tip: Duncan Riley who tweeted it.

 

BP haven’t consulted the rest of the world on solutions for Deepwater Horizon Oil Spill. And there are a lot of innovation crowdsourced communities online. I checked: none had a project to find a solution for the oil spill. Some individual bloggers have gone ahead and asked their readers for a Oil Spill solution –  and got a variety of answers from readers – but apparently BP aren’t listening. Perhaps BP might want to  understand that by simply posting the need for a solution on a crowdsourced website, putting up a reward, and using a small part of their PR Continue Reading…

 

PR people need to be careful how they frame an invite to a blogger press event. This social media invite sent to Fashionista highlights some of the issues of running blogger only events. I was recently told by a P.R. person that I “had” to come to a Blogger Preview because it was the first one in Australia. When I pointed out I had been invited to them for a number of years now, she was shocked and insisted that this was new -  Bloggers Only. No Journalists. When I said out that I preferred to socially network with a Continue Reading…

 

Marketing Sherpa, the affiliate program learn the REAL power of social network marketing when they ignore one of their affiliate bloggers. Revenge through Social Media.

 

If you are looking to download Social Media and PR Crisis Communication courseware for your workshops, it’s here.  I’m watching 4 Corners program on the Marysville bushfires. It’s so upsetting that I’m tearing up. But more than that I’m cross – the poor warning systems is disgusting. Stuff like the sirens to call the firefighters aren’t used (they have pagers now) so the residents had no clanging bells, no sirens to warn them. Background radio had no siren or loud noises to call people to attention. And the websites for various emergency services, local radio station websites were overloaded with Continue Reading…

 

Courseware for Social Media Workshops I’m going to gradually, as time permits, migrate all my courseware across to the new format, offer it for free download under Creative Commons for download (lulu or scribd), or physical colour workbooks via publish on demand Lulu (http://stores.lulu.com/laurelpapworth) . WARNING: I’ve ordered the new format printed workbook from Lulu but I need to check formatting, make sure fonts etc haven’t gone mad. Check back here – I’ll remove the warning in 3 days when the workbook arrives.  By the way, the converting, uploading and distributing of this content for free would go faster if I Continue Reading…

 

Satirical cartoon- even wouldbe bank robbers need social media training from PR. I will be in Singapore 31 March – 1 April teaching a 2 day course: Understanding and Implementing Social Media into Your Crisis Management Strategy When advice needs to flow quickly from group to group, social networks are critical in the dissemination of information. Understanding the social media Government’s worldwide have used, social media such as Faceboook, blogs, wikis and MySpace to keep affected regions uptodate on the latest news on everything from earthquakes to equine flu. Companies are using social networks to monitor crisis with branding in Continue Reading…

 

This video has nearly 8,000 comments. A lot of companies, governments, brands, famous people think that creating some content (in isolation) shoving it up on a social media channel and never looking at it again (unless there is a negative comment, cos y’know, we have to protect our ‘image’) is engagement. Well, for me it’s not. Look at the last part of the this video where she responds to some comments left on her channel. Can anyone name a corporate video on YouTube that does responds actively to comments?  I think one of the American politicians did – last year?  Continue Reading…

 

From Scobleizer TV Lots of interesting content in here. I’m particularly taken with their – admittedly a bit fluffy – overview of social currency and the value of a large following vs reach vs velocity to PR and influence measurers. But the part I keep thinking about, is the first bit. The discussion on why companies will be looking at social media in an economic downturn. I think that once companies realise that they can gain 5x brand recall, drop 1/4 customer/technical support costs, and so on and so forth, the economy will force them to take some baby steps Continue Reading…

 

… do as we say, don’t do as we do. Shiftcomm have a couple of great files including a social media press release and a social media newsroom layout.Part of their Social Media Press Release Template. Which SHOULD be about making content accessible and linkable and bloggable. But I can’t link to them because they don’t follow their own advice. Wierd huh? Go to the main page Shiftcomm then click on Shift Search (you don’t get a search but a fake tag cloud) then click through one of those frustrating but oh-so-cutesy flash hard-to-navigate widgets when you see SMNewsRelease. Dear Continue Reading…

 

I was in Melbourne yesterday, giving the keynote at Glen Frost’s Frocomm New Media Summit conference. Great crowd, lots of thoughts flying around. Government 2.0 and Public Servants 2.0 View SlideShare presentation or Upload your own. (tags: government public) Basically I went through a few different types of social media networks – blog (content), wikis (collaboration) and so forth. I also included this video of RocketOn to show the Live WebRocketOn – a layer over normal web pages so that Avatars can chat about the news and play with pixel branded products. …and also made mention of non-media social networks Continue Reading…

 

I contend that the safest place for your personal information is online, in a social network, and let me tell you why… oh wait, let me set the scene first *moves some chairs around* I’ve been asked my a million people lately for my opinion on scams online and people having their identity in real life taken because they revealed too much on Facebook or whatevs. I have to say, I tend to fob off the questions. Not because they can’t be answered and, not because securing one’s real life identity from ID theft is not important, but because usually Continue Reading…

 

I thought I’d post up the 10 minute spiel I gave the RMIT Communicator of the Year audience this morning. I took the “social network worst case scenario” storyline. Lots of fun, usually I focus on social media for Good Not Evil. A nice change. This is it, in essence: ******************************************************************** | View | Upload your own Public relations (PR) is the managing of internal and external communication of an organization to create and maintain a positive image. Public relations may involve popularizing successes, downplaying failures, announcing changes, and many other activities; but ethical P.R. practitioners can also convince companies Continue Reading…

 

I’m off to Melbourne – anyone wanna catch up? Thursday 24th April – I’m on the “Communicator of the Year” panel. At first I thought the invite said “Talker of the Year”. Heh : RMIT Communicator of the Year 2008 This year’s RMIT Communicator of the Year Breakfast will be held on Thursday 24 April at the Windsor Hotel, Melbourne. For more information about the award:To nominate someone for the award (deadline 4 April 2008):Registration form to attend the breakfast (deadline 18 April) : Download form At last year’s Breakfast Professor Tim Flannery was named inaugural RMIT Communicator of the Continue Reading…

 

Jeremiah is an analyst for Forester- here’ s a high level overview (very high level) of a presentation he gave Forum for Women Entrepreneurs and you can read more on his blog: | View | Upload your own I’m a little uncomfortable seeing those slides. I think you know I am pretty quick to hat tip – I, like most social network strategists, stand on the shoulders of giants. I do miss giving credit from time to time, but I try. There’s been a huge amount of research, PHDs and study in the area of virtual communities in the last Continue Reading…

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