Brands trolling the trolls in #Social Media

Sometimes brands respond to negative criticism with humour – and merchandising. Here are some funny examples of #socialmedia and companies responding to trolls.

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Charlotte Dawson, Cyberbullies and Social Media Pot and Kettle

Social Media and over reaction to negative criticism: Charlotte Dawson has made a career of slagging off all and sundry and using her broadcasting power to bully others yet now she is in hospital in reaction to a twitterer that she stalked and created a fuss over. Very strange….

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8 ways to deal with negative comments in online communities

How do you respond to a negative comment in an online community,  on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Fight with them? Ignore them? Promise to do better? Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative…

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