Sometimes brands respond to negative criticism with humour – and merchandising. Here are some funny examples of #socialmedia and companies responding to trolls.
negative criticism
Charlotte Dawson, Cyberbullies and Social Media Pot and Kettle
Social Media and over reaction to negative criticism: Charlotte Dawson has made a career of slagging off all and sundry and using her broadcasting power to bully others yet now she is in hospital in reaction to a twitterer that she stalked and created a fuss over. Very strange….
8 ways to deal with negative comments in online communities
How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter? Fight with them? Ignore them? Promise to do better? Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative […]