Laurel Papworth

That title Corporate Social Media looks funny doesn’t it? I mean, some people still think of ‘social‘ as ‘party‘. Like, Corey from Melbourne on MySpace. They don’t realise that ‘social‘ means ‘society‘ – friends and family, yes, but also sports heroes and politicians and other leaders, and those we deem tabloid worthy – the Angelina Jolie’s and Britney’s of our social sphere. I wonder if we had changed from online communities to customer communities or consumer networks if it would’ve looked less jarring? Corporate Customer Media or similar? I think companies will move their Corporate Social Responsibility front and centre Continue Reading…