Computer based social media classes on how to use Twitter, Facebook fanpages, setting them up and also blogging and rss readers and so on.
Laurel Papworth teaches social network, social media and online community courses. Public courses are available- see links below – or training can be brought in house to your computer lab, or (without computers) to your boardroom or training room.
Courseware for Social Media Workshops I’m going to gradually, as time permits, migrate all my courseware across to the new format, offer it for free download under Creative Commons for download (lulu or scribd), or physical colour workbooks via publish on demand Lulu (http://stores.lulu.com/laurelpapworth) . WARNING: I’ve ordered the new format printed workbook from Lulu but I need to check formatting, make sure fonts etc haven’t gone mad. Check back here – I’ll remove the warning in 3 days when the workbook arrives. By the way, the converting, uploading and distributing of this content for free would go faster if I Continue Reading…
For Public Relations who are concerned about Crisis Communication in Social Networks and are responsible for Social Media Training across the organisation. (40 Social Media Staff Guidelines here) Facebook banned in the workplace? LinkedIn blocked because it’s an excellent jobsearch tool? Busy finding proxies to access Twitter? Using the company’s mobile phone to watch YouTube videos? You need my Uber Special, Six Shot, Magic Elixir Solution. Yep Truly. Here’s what I suggest. ONE: BUSINESS ARGUMENTS for why SOCIAL NETWORKS aren’t CUSTOMER COMMUNITIES Approach the directors or IT dictators and ask why social media is blocked. Get all the reasons. They Continue Reading…
I work with government departments on their social media policies. Both politicans and public servants have some of the same issues. Often showing them case studies of other immigration, tax, heritage, whatever in other countries or other States can help them see how they can sell the idea of conversation into their risk averse cultures. It’s all about knowing the fears then gently leading the fearful through the issues, which include staff doing inappropriate things online (get a policy), how to handle negative user opinions, staffing and resource issues (how much time do we have to dedicate), what if no Continue Reading…
I’m chairing a conference (2 days) early December – who wants a ticket? I only have ONE left. You have to be interested in Web 2.0 strategies for behind the firewall, so nothing on marketing or consumer engagement. More like communities of practice … Bringing the power and effectiveness of collaborative Web 2.0 Technologies into your organisation3 – 4 December 2007 The Citigate Central, SydneyThe Enterprise 2.0 Forum will see the leading Web 2.0 thought leaders converge to look at the imminent adoption of interactive technologies into the corporate domain. Enterprise 2.0 will welcomes numerous leading Australian case studies, to Continue Reading…
I think Google’s project to privatise the moon – cutely called Moon 2.0 – is a big mistake. The Google Lunar X PRIZE seeks to create a global private race to the Moon that excites and involves people around the world and, accelerates space exploration for the benefit of all humanity. The use of space has dramatically enhanced the quality of life and may ultimately lead to solutions to some of the most pressing environmental problems that we face on earth — energy independence and climate change. For more information, please visit www.googlelunarxprize.org It’s not clear enough quickly enough why Continue Reading…
Remember one of my mantras? Your staff are members of online social networks too? Hat tip to Steven Lewis at Zest: Irish blogger Damien Mulley complained on his blog about the service of his airline’s ground agent, Sky Handling Partner. In return someone at Sky Handling Partner allegedly signed Damien up for some gay dating websites. Now there’s an oopsie in the making… (front page of Digg already happened). I remember employing (accidentally!) a hacker back on 1995 who, upon being sacked and removed from the premises, signed me up for a million listservs. Bless. Once I tracked down the Continue Reading…
Anyone got a couple of hours to spare? It’s for a good cause – I do some work with NAPCAN from time to time As discussed I am looking for someone who can configure a D-Link DFL-210 Firewall and a Bridged DSL2+ modem, either a Netcomm NB5 or a D-Link DSL-502T, whichever works best with the 210. The firewall setup will need to include a DMZ for our intranet server and also VPN tunnels for our remote offices and mobile staff. The DFL-210 is a commercial grade device and has a complex operating system, familiarity with basic DSL modems with Continue Reading…