Apr 232012
 

One woman, Kristen, got miffed with banks and created Bank Transfer Day, November 5th 2011 which led to 600,000 people changing their bank to a credit union, 16% of business loans shifting to Mutuals/Credit Unions. Ariana Huffington has started MoveYourMoney and others are following suit. Any bets as to when the banks start fighting back a la Fox News and Media?

The Banking industry is dead in the same way as Media is dead. I don’t mean gone, I mean changing at a subterranean level, and when it implodes it will be with a whimper not a bang. Of course we will still have Media: the need for one part of the community to find out News from another part of the community remains with us. But it’s CHANGED. And of course we will still have banks: one part of the community still needs to transfer assets to another part of the community. But the way it’s done, and how, is irrevocably changed already. And fundamentally, under attack.

Bank Transfer Day.

Kristen Christian was sick of Bank of America. The Los Angeles art gallery owner had both personal and business accounts with the big bank, and had had enough of ridiculous fees and poor customer service. So Christian created an event on Facebook called “Bank Transfer Day” and invited 500 of her friends to close their accounts at big for-profit banks and move their money to credit unions on Nov. 5. The movement spread — quickly.

The Facebook page has over 8,000 “likes,” and over 35,000 people have RSVP’d “yes” to making the move. (Interest.com October 15th, 2011)

Ok, so “liking” something on Facebook is one thing but. BUT. Do people actually switch banks, on a whim? Cos their mates are? Cos they are grumpy with the incumbents?

While Bank Transfer Day, and the dump-your-bank sentiment that serves as its backdrop, has earned a lot of media coverage and promotional dollars among credit unions, are people really switching?

The folks whose job it is to facilitate that move behind the scenes, who manage the so-called “switch kits” of electronic banking, say it’s so.

Several big credit unions and the vendors who supply their technology told Credit Union Times last week they have seen a surge of new memberships that began when Bank of America declared its $5 a month debit fee in late September.

We’ve more than doubled our usual rate of membership growth in the past 17 or 18 days,” said Howie Wu, vice president of virtual banking at the $9.5 billion, 700,000-member BECU in Tukwila, Wash.

“We usually average about 6,000 to 7,000 new members a month, but from the date of Bank of America’s announcement to today, we’ve totaled 10,400 new members,” Wu said Thursday.

A half a nation away, “We’re on track to open more accounts in one month than we ever have before,”  said Mary O’Rourke, vice president of electronic services at the $4.4 billion, 357,000-member Randolph-Brooks FCU in Live Oak, Texas.

The Facebook page itself says:

Together we ensured that the world will always remember the 5th of November as the date American citizens stood in solidarity to advocate for local communities. In four weeks leading up to that date, 700,000 Americans shifted $4,580,000,000 in deposits alone from corporate-level for-profit banking institutions to not-for-profit credit unions that strive to promote economic growth in our communities. We sent a clear message that conscious consumers will support businesses that focus on people instead of profit.

We aren’t finished. Please take the opportunity to tell your family & friends about the benefits of doing business with a not-for-profit credit union. Don’t wait. Begin the process today. Every day is Bank Transfer Day! (see also NOTES on Facebook Page)

If you are not sure about Facebook Page statistics (now taken over by a credit union!) here are Reuters talking about Bank Transfer Day being accountable for 11% of bank moves:

More than 600,000 U.S. consumers have moved their money from big banks to community banks or credit unions, thanks to the much-publicized Bank Transfer Day last fall, according to an analysis released by Javelin Strategy & Research. (Jan 27, 2012)

and

Charlie Kroll … the founder and CEO of Andera Inc., a pioneer in online account opening who’s Providence, R.I., company now hosts the transfer activity, the heart of the switch kit, for more than 500 credit unions and banks.

“We saw a spike in volume the day Bank of America actually announced the fee, which is pretty predictable, but then it went up about 40% the next day and has stayed at that level ever since,” Kroll said.

“Open Banking” (like opensource) is on the rise:

Kilmer said his company is hosting those applications for online use by 106 clients and more in branches and that they’ve seen increases in recent days ranging from as little as 10% to as much as 40% “or even higher.”

“We’re seeing an average of 2.5 accounts in the average opening,” he said. “This is a relationship-building exercise.”

I also had a link for a 16% rise in small business loans at credit unions due to Bank Transfer Day- which I can’t find now. Blech. I can never find these statistics when I want them, so up they go on bloggy!  Based on the presentation I gave in Cairns at the National Mutuals Conference in October 2011 to a thousand bankers in credit unions and mutuals. Interesting to see that the Facebook Page is now being run by a Credit Union, not Kristen! (Which was my main call to action, if I remember rightly…)

I’m not even mentioning peer to peer currencies, bitcoin, peer to peer forex, peer to peer loans. Just showing the ground being ploughed and tilled before it gets seeded with peer to peer plants. And I hate gardening! Well, I like it, it doesn’t like me, brown plants for days.  What I guess I’m trying to say is that this revolution may or may not grow, but the soil is being prepared anyway…

Mar 182009
 

I’ve got a good idea. Let’s ban kids from using social networks. Like YouTube in schools. We won’t educate them, we’ll just y’know, stop it. Oh we already ban YouTube? And we have the parents sign that their kids won’t go near  social sites? Good. Worked for those sexually adventurous teens in the 50′s didn’t it? I mean, we banned sex education and that stopped everything. Well, didn’t it? From Yahoo!Answers How do you hack Net Nanny? I have a friend who has a project due tomorrow for school. His parents are out of town, and his work involves looking Continue Reading…

Mar 152009
 

I’m always interested in metaGovernment. That’s not where a politician chats on Twitter or does broadcast YouTube videos or widgets for fund raising – but where voters are asked to make a difference to their own country other than donating or voting. Brazil (Portugese) (English)  has something a little similar to Future of Melbourne project: Elected officials set aside $11 million taxpayer dollars to build the most popular proposals in each of the city’s nine wards. What better way to end interminable debates and remove the decision from political wrangling: let the people decide. This is real eGovernment or The Continue Reading…

Jan 222009
 

From Scobleizer TV Lots of interesting content in here. I’m particularly taken with their – admittedly a bit fluffy – overview of social currency and the value of a large following vs reach vs velocity to PR and influence measurers. But the part I keep thinking about, is the first bit. The discussion on why companies will be looking at social media in an economic downturn. I think that once companies realise that they can gain 5x brand recall, drop 1/4 customer/technical support costs, and so on and so forth, the economy will force them to take some baby steps Continue Reading…

Dec 082008
 

Pfft. It’ll never catch on… (image: Duke.edu) You’ve got until THIS Friday to have your say. That’s the way it works, don’t shoot me, I’m just the messenger: On 16 October 2008, the Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, announced the release of a discussion paper aimed at stimulating ideas and comments about the future roles of Australia’s two national broadcasters, the Australian Broadcasting Corporation (ABC) and Special Broadcasting Service (SBS). If you know what you want to say, say it on the government site. Not sure? Then have a look at the PDF background Continue Reading…

Nov 112008
 

Please place your foto on Flickr, use tag nocleanfeed so I can find it HERE. Lots of brouhaha at the moment over the internet filters. As opposition grows against the Government’s controversial plan to censor the internet, the head of one of Australia’s largest ISPs has labelled the Communications Minister the worst we’ve had in the past 15 years. Separately, in Senate question time today, Greens senator Scott Ludlam accused the Communications Minister, Stephen Conroy, of misleading the public by falsely claiming his mandatory censorship plan was similar to that already in place in Sweden, Britain, Canada and New Zealand. Continue Reading…

Oct 262008
 

From Sunday Star Times on Stuff.co.nz – and I’m gonna say up front: there is no point being a prophet if you do not use every means available to be heard, and understood. Wayne Lachore… … emerged from the Coromandel to warn the world of a looming catastrophic collapse of western economies, and the US in particular. Freddie Mac and Fanny Mae were disasters waiting to happen, he wrote in a series of email essays to big-hitters from Prime Minister Helen Clark down. The hugely indebted US was effectively bankrupted, sufficient to cause a global financial vortex. but no one Continue Reading…

Oct 182008
 

It’s intriguing that Slideshare (YouTube for Powerpoint presentations) has collected on it’s main ‘spotlight’ page the powerpoint presentations you probably want to see if you are interested in the economy/fiasco. Google Q3 2008 Earnings Slides View SlideShare presentation or Upload your own. (tags: 2008 q3) I recommend to clients to get together social media assets they might have lying around anyway – old presentations, old ads (check licencing), old recordings of speeches, quarterly earnings reports, and invest in some time in placing them up on the ‘net. Google on this one are explaining their ‘hedge’ strategies. I struggle to understand Continue Reading…

Oct 142008
 

If the company you work for, wants to lay marketing staff off, or cut marketing budget (right as you are in the middle of implementing blogging and wikis and Facebook uber stuff), tell ‘em no. 1. Research the customer. Instead of cutting the market research budget, you need to know more than ever how consumers are redefining value and responding to the recession. Price elasticity curves are changing. Consumers take more time searching for durable goods and negotiate harder at the point of sale. They are more willing to postpone purchases, trade down, or buy less. Must-have features of yesterday Continue Reading…

Oct 122008
 

Following on from my The Coming Tech Bust post: Amid a downturn, another Internet company’s initial offering catches fire Article Abstract: Geocities’ stock price surged in its initial public offering, which also continued investor appetites for Internet company debuts. The virtual community raised its value to $1.1 billion despite its $5 million loss in 1997 revenues. Company shares, which opened at $17, more than doubled to close at $37.3125. By contrast, the steep stock market decline has especially impacted Internet companies. Geocities participates in an Internet sector that offers free real estate online and frequently organizes chat areas. These companies Continue Reading…

Oct 022008
 

I presented at a breakfast for PRIA this morning and when I got back, I saw this message from AdNews: Vodafone confirms $30m media pitch SYDNEY: Vodafone last night (1 October) confirmed it was pitching its Australian media planning and buying account, which was reported by AdNews in July. In a statement, Vodafone said: “Vodafone periodically reviews its marketing agency rosters in all markets to ensure that it retains the best strategic talent and achieves excellent value for its media spend.” and it occurred to me – what if Australia’s best strategic talent were hangin’ out on Twitter, havin’ a Continue Reading…

Sep 272008
 

Presentation at PANPA (part) and WebDirections 2008 (full). This article is about the various social media monetization strategies and the powerpoint presentation (embedded) shows some case studies and examples, including social network size, the revenue streams, valuations and profits. Click for full size of Revenues for Social Networks diagram. REVENUE SOURCE: The X Axis (the horizontal one) is whether the money comes to you (you are the social network host or provider) from the members in the community or from external clients such as advertisers or sponsorship from companies. REVENUE FLOW: The Y Axis (vertical one) asks if the money Continue Reading…

Sep 252008
 

@dahowlett retweeting @dbfarber: BuyMyShitPile.com @hwakelam (Harriet) and I are giggling at WebDirections South 08 instead of listening to the speaker, we are perusing BuyMyShitPile. With our economy in crisis, the US Government is scrambling to rescue our banks by purchasing their “distressed assets”, i.e., assets that no one else wants to buy from them. We figured that instead of protesting this plan, we’d give regular Americans the same opportunity to sell their bad assets to the government. We need your help and you need the Government’s help! Use the form below to submit bad assets you’d like the government to Continue Reading…

Sep 162008
 

LONG LIVE Recommendation 7.14 “… content funded by Australian governments … should be made freely available over the internet ” (as long as you don’t want to quote/discuss it, one assumes). A few days ago, the National Innovation System Review came out. I have had it open on my desktop for a while trying to decide what part to blog. So here it is: IMAGE: “Sorry copying text from this document is not allowed” So much for being able to blog about innnovation in Australia. Innovative Discussion: The exact sum total of how much the Government of Australia values a Continue Reading…